I have the same issue. No smarthub apps working, account area greyed out. Have tried all the 4 different resets, tried changing from UK to Ireland domain and back. Nothing works. Really frustrating. Have had it for 3-4 days. Tried phoning Samsung and was over an hour waiting in a queue but then had to leave. Any ideas or solutions? Where is Samsung help or moderator on this thread? This is a Samsung issue. Kids will be so disappointed if we don't have a tv that works over christmas. Really wanted to show my oldest his first Christmas film on Amazon prime!
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