I have the same problem, I have purchased two remotes but can only pair one at a time. When I pair the second one both will work for 20-25 seconds and then it disconnects the second remote. It appears to be a software issue. I was able to pair two remotes with my rogers setups allowing both myself and my wife to have a remote and had figured the new system would work the same. This feature would be nice seeing as I have already purchased the second remote.
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