I absolutely agree! Dear Samsung, if you care for your customers, make AmbientMode+ available on TV Frame 2019 models! ... View more

@CodyOne This is hilarious 🤣 You made "Ambient mode" available by changing “picture settings” and by using additional hardware like Chromecast to cast your photos?! Sounds like paid fake Samsung Frame TV commercial 👎 ... View more

Thanks for you post D700! I would just add that it looks like all of us “Samsung TV users” misinterpreted the purpose of this “Samsung forum” that “Samsung” is absolutely not interested at :( ... View more

Dear moderator, thanks for your post that clearly shows Samsung's "who cares what do customers say after we sell them a product" policy 👎😢🤥 ... View more

@TessM Hi TessM! I would say Samsung community has a big problem if answers are not given in more than 2 months?! Is there anyone from Samsung who respects the customers (even after we make a purchase)?   On 19-11-2019 03:26 PM TessM wrote: Thanks @Lapadopo and @Massig . I have now raised this and one of our colleagues or myself will be back to you when we have an answer.  ... View more

As stated before, Samusung should stop this thread by allowing Samsung Frame TV users to use Ambient mode, as it was expected. @JAMES4578: Thanks for a link to Coolblue explaination of Ambient and Art mode. You forgot to give us link to Coolblue Samsung Frame TV page where it is clearly stated that Frame TV has Ambient mode   https://www.coolblue.nl/en/product/831119/samsung-the-frame-qe49ls03-qled.html#     ... View more

Looks like New Firmware didn’t solve the issue :( ... View more

TV size does not matter. Image size is important meaning you need to crop it to 16:9 and sometimes crop additional 1-2px of both width and height to make the aspect ratio right (1.7777). As I said, I really hope Samsung will fix it with next firmware upgrade ... View more

Hi! The model is: QE55LS03RAUXXH, and the sofware version is: T-MSMEDUC-1325.1, B4970101/070204, BT-S. This is the latest Samsug Frame TV model (2019.), and the latest software (no upgrade available) so please raise this with the relevant department. ... View more

It should be available according to user manual, but it is not. Even the button that should be pressed is not available on the remote :( ... View more

I managed to solve the issue related to showing own images in full screen (no mat) or with Modern mount, but Samsung still needs to fix this as 1px should not make any difference. Check this thread:  2019 Frame TV Art Mode Mount issue https://eu.community.samsung.com/t5/TV/2019-Frame-TV-Art-Mode-Mount-issue/m-p/1412152/highlight/true#M31405   In addition, Samsung should make Ambient mode available on Frame TV as on all other QLED TV's (Art mode is just one of the features of Ambient mode). Please check this thread: The frame 2019 ambient mode https://eu.community.samsung.com/t5/TV/The-frame-2019-ambient-mode/m-p/1410500#M31367 ... View more

I found out that there are no hardware reasons why Samsung Frame TV shouldn't have Ambient mode available. It is just u commercial issue with Samsung wanting to make as much profit from selling us photos in Art mode: Samsung wants to make as much as possible profit from subscription based model for the Art Store and it looks like that is the only reason why the free Ambient Mode isn't available on Frame TV yet.    As seen on screenshots bellow, Art mode is only one of the options also available under Ambient mode (named Artworks). So everyone who wants to use great professional photos and painting will still be able to get it.    With Ambient mode enabled additional features listed bellow will be available: INFO (You can display info like the time and date on a beautiful background), DECOR  (Set your screen with an interactive background that matches your room décor perfectly), WALL GENERATION (QLED uses a photo of your wall to recreate the pattern on screen. It’s the perfect blend for your décor), PHOTO MATTE (Use various filters to transform your photos into beautiful works of art right before your eyes), DECOR LIGHTING (Special lighting for special occasions. Select from a variety of options, like neon, and have some fun with your space) and DECOR CUSTOMIZABLE PATTERN (QLED senses nearby colors in the room and applies them to a beautiful design on screen).   @Samsung: Please make it possible!         ... View more

After some checking for a possible solutions I found out that the resolution needs to be exactly 16:9. If only extremely small difference occurs adding photos full screen (no mat) or mat options won't be available.   So, I had to crop some photos on my computer as even iPhone Photo app was not cropping it as Samsung wants it to be be done, and we are speaking about 1px difference!? For example: photo cropped by iPhone photo app to 16:9 to a resolution of 3971 × 2234 wasn't good, I had to crop it on my computer to 3971 × 2233 as this changed the aspect ratio somewhat closer to 16:9.    @Samsung: hope this will be fixed with next Firmware upgrade (I'm sure users won't mind their photos being stretched for 1px) ... View more

Under "Settings>General>Smart features" turno on "Remember the last active app" (or something like that, as my Settings are not in English). This should solve it. ... View more

Frame TV 2019-Ambient mode: available Ambient mode: added to 2018 Frame TV ... View more

The same issue here. I was sure Frame TV 2019 has Ambient mode, while going trough e-Manual it was also stated like that, but was not able to start it... After I google it, it was quite a shock to find out on this page that Ambient mode is not supported.   I really hope Samsung will make Ambient mode possible on Frame TV as it was one of the reasons why we choose this TV. Hope to get some feedback from Samsung team? Art mode is not even as close as interesting and usable as Ambient mode! ... View more