About Paints

Paints · ‎03-10-2018

Hi Andrew I've had a look at the link you shared and my nearest service store is 25 miles away. This is hardly convenient and confirms my thought that Samsung is not interested in keeping existing customers happy. I think this will be my last Samsung product.

Paints · ‎02-10-2018

Hi all, the strap on my gear fit 2 has broken and I bought a copy as replacement as I couldn't find a genuine Samsung strap. The copy strap keeps popping off the watch face so I don't trust it to keep my watch on my wrist. I contacted Samsung today and they said that the strap isn't covered under the warranty but I can buy a new strap. However, when I was transferred to sales they said they don't have official replacement straps but they have some resellers that offer straps. She gave me 3 companies - formysamsung, e spares and partmaster. I've checked all of these online and none of them sell straps either. So I now have a fitness band that I can't wear! Has anybody else had this issue? I can't believe Samsung don't sell replacement straps, just shows that they're only interested in selling new things and not interested in providing after care...

Paints · ‎02-02-2018

To be honest I've given up using my band as a health tracker and now only use it for notifications. I can't rely on the step counting as it pauses too often, the floors climbed as it's inconsistent and I've found out that when you paid your band with a new phone you lose all of your data so you can't track trends over time. Very disappointed with the watch, so much promise but not much works.

Paints · ‎25-05-2017

Hi I've just bought a great fit 2 and really like all of the features but the step counter keeps stopping. When I'm walking the counter doesn't move even if I'm walking normally with my arms moving. Does anyone have any tips on what I can do or should I contact support? Thanks Graham

Re: Gear fit 2 strap broken

Gear fit 2 strap broken

Re: Gear fit 2 not counting steps

Gear fit 2 not counting steps