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- About Tunshill
since
14-10-2019
Monday
Tunshill
Apprentice
9
Posts
5
Likes
1
Solution
I have 2 sims in my a71 both with Giffgaff. Both have the same corrected Apn file. Sim 1 will send mms but sim 2 will not. Would I be right to assume that it is only possible to send mms from one of the sims.
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20-10-2019
07:40 PM
Sorted, Samsung support tell me this is normal behaviour.
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19-10-2019
05:52 PM
I find this behaviour a bit strange. If I send a message and the recipient replies promptly there is no notification sound when the reply arrives. If the recipient waits a minute or so before replying then there is a notification sound. Is this done by design?
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16-10-2019
12:27 AM
I know, I have just been through that process and succeeded. I was highlighting another problem that I found for future reference
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15-10-2019
04:55 PM
Having spent a lot of time sorting out my mms problems where all the obvious faults made no difference I found the final solution in a strange place. Yes the apn was wrong and needed replacing but it still did not work. However, the problem was with turning mobile web on and off. If you go onto connections then normally mobile web is turned on and off in data usage. However that is not all. My culprit was found under sim manager. I found that as a dual sim phone that it was necessary to turn mobile web on here as well. The default is off so selecting an active sim was necessay for mms to work, and I suspect that it may possibly be the source of problems with other usage of mobile web as well.
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15-10-2019
03:46 PM
1 Like
Sorted. In the connections section there is a Sim Card Manager. I only have one sim in so looked at that and selected mobile data and saw that it said off, changed that to sim 1 changed the apn to my self prepared Giffgaff apn with the data given in your earlier message, rebooted the phone and it now works. Thank you so much for your help
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15-10-2019
12:58 AM
1 Like
I tried the settings you gave and the addition of the authentication type to PAP plus apn type changed from mms to default,mms allowed the apn to be selected. Sadly it still would not send a mms message. Thank you for your help it was appreciated.
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14-10-2019
10:48 PM
1 Like
The apn file that was installed automatically when the sim was installed has the same information as you have provided except for the server and the MMSC where in the address there is are extra characters mms. between the mmsc. and the media messaging. It is impossible to edit these out. When I add a new apn with that data it is not recognised and is unselectable. the phone is free to all providers. I will try to get Giffgaff to send a new file.
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14-10-2019
08:39 PM
1 Like
I have a week old A50 and the first occasion I tried to send a picture it failed. I then sent a picture from my wife's phone it was received. I have approached Giffgaff and have a set of apn details to enter. Editing the current apn settings is impossible, they are greyed out. Setting up a new apn with the correct settings leaves an apn that is not recognised by th3 phone and is unselectable. Can anyone suggest a way around this problem
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