Thank you @Mada18  for working on this. Will be interesting to see how much it will cost.  ... View more

@DL31   To allay some of your fears I've used Whitestone Screen Protector fairly extensively over my last 3 phones. All had at least one, but often 2, on for a year without any visible or functional issues and I've sold the phone on without a problem. No problem with bubbles appearing.    The key is installing it correctly. Watch the video repeatedly first, they added in an extra feature to help perfect installation for the Note 10+ which made it easier to get it spot on. I have seen comments on YouTube that the in display fingerprint scanner doesn't work with it on but I have not found this to be the case and I've installed this screen protector twice and it worked perfectly on both occasions.  ... View more

@Mada18 wrote: @Cassidy007 Thanks for your input  I chatted to Samsung UK via Twitter and wanted to have an official response to this issue, which I got. I did the update and all is well so far.   Related to the Whitestone dome glass which is applied with liquid glue and cured with UV light, Samsung have issued a notice on Samsung Members app which I will add below   I have the Whitestone Dome on my Note 10+. Whilst that response highlights caution using liquid glue it doesn't relate to the security issue. Do we take it there isn't one? I'm trying to decide whether to install the patch or not, Whitestone protectors are very pricey so I don't want to replace unnecessarily.    I read concerns earlier in this thread about using Whitestone Dome screen protectors. I have used these on 3 different phones. On two of those phones I've replaced a cracked one, I now buy the 2 pack as I have a disability that can cause me to drop my phone. So I have installed 5 of these screen projectors, all on Samsung Notes, and there has never been any damage to the screens when removed and nor has the glue gone anywhere but the screen! So I believe that as long as you follow the installation instructions your phone screens are perfectly safe to use. It remains to be seen if they are secure! I'm going to conduct my own little experiment!  ... View more

@Favkb24 wrote: Ok people there is light at the end of the tunnel. Things are working for me. I had to put on my QA hat  to solve this.    This is the solution for anyone having "mobile network isn't available in your region" issue   1. Make sure vodafone activate your one number and you can see the qr code on the website. Onenumber.vodafone.com  or just do it yourself. If your like me I had to get them to cancel my subscription then do it myself through the website   2. Borrow an iphone or if you have one great slot your sim card in restart it and make sure you can make calls and text   3. Download  the wearable app from appstore    4. Pair your watch and follow the the setup instruction    5. Test it out that every things works away from your phone   6.  Unpair the watch and select to forget the bluetooth    7. Reset the watch  and it will completely die so you have to force reboot by pressing for a long time on the power button and let go it will come one  It will ask you to select vodafone network so select contract if your on your contract    8. Pair the watch to your android phone and follow instruction. You will still get the region error just skip the screen and complete setup.   9. After a few minutes 2 or 5 select mobile data on the wearable app you will see vodafone   Your watch will initial show connected via bluetooth. Go to connections on the watch and select networks and choose always on and make sure mobile data is on.   Disconnect bluetooth and it will pick vodafone and just work.   Goodluck and I hope it works for everyone. It seems Vodafone and samsung has compatibility issue You are a genius, thank you! Finally got my hands on an iPhone this evening and I now have a fully functioning watch!   It's an absolute farce that you can only get it to work using a competitors phone, Samsung should be hanging its head in shame.    I do have a question, I've got an update to install have you done any updates and still have the 4G connection? I do not to mess it up as I'll not be able to use another iPhone till Christmas!  ... View more

@Favkb24 wrote: Anyone paid for their One Number yet? Vodafone just charge me £7.70 for the contract but I was told £7.   Website is also showing as £7.  https://www.vodafone.co.uk/mobile/brands/samsung/samsung-galaxy-watch   I do not have the energy to talk to some stupid advisor. How much you are guys paying?   Thanks I've just checked my bill and its £9.57!!! Wth? I can't even use it!    I am so ***** tired of this whole saga. Like you I don't have the energy to ring right now. I will wait until after I've tried the iPhone workaround.  ... View more

@DD20 wrote: Spent 1 week on calls to Samsung & Vodafone daily, after many hours wasted & arguing my way to speak to senior staff, Samsung & Vodafone staff now say the Samsung Active 2 watch is not supported on the Vodafone network in the UK.., this is not mentioned on the Samsung website when one purchases the Active 2 watch.., im sure 1000's of people have spent hours wasting their valuable time like i have...., this is absolutely unacceptable, & there are laws in the UK that protect consumers against poor service, false information & faulty goods...., i will be putting in a claim against Samsung, & if anyone else wants to claim, please respond & i will pass on details....., if this post is not allowed, or taken down, ive made a copy & will also communicate to the consumer rights group that Samsung does not bother to answer anyone on the forum, but obviously monitors it? I too have spent many hours on the phone to both of them & I'm so sick of it. I've just rung Samsung again & spoke to tech support who read a statement that said they are working with Vodafone to resolve it. So thats different to what you've been told. I despair!   I'd be grateful if you could you give me the claim details please?  Have you returned watch, or are you intending to?  I've returned one originally & got a second one which I still have.    Given that people have managed to connect it to Vodafone using the iPhone workaround the watch is able to connect to Vodafone which is why I'm hesitant about returning it. I don't have access to an iPhone but I'm hoping to next week & I'll give it a go.    I am so angry it's been nothing but trouble from the start when they cancelled preorders so they didn't have to honour the duo wireless charger promotion. Samsung customer service is diabolical, and they certainly don't treat their UK customers fairly in comparison to other countries.        ... View more

@Nominal   Same here, no call back from Vodafone when agreed.  ... View more

@Nominal wrote: Well just reset my watch and connected it to a iphone and it now finds Vodafone net work but need them to re activate one number for me. Just wounder if it's just the full reset thats needed,  anyone tried that? I've done a couple of full resets and then tried linking to Note 10+ which didn't work.  ... View more

@Favkb24 wrote: @Samantha22  I suggest you email gmanager.sec@samsung.com. tell him that the latest update did the fix the issue your  having.  It's still showing as not available in your region   Make sure you can view your  one number on Vodafone website and its showing as active  Finger cross and try again  Thanks for this advice. I emailed earlier this morning so we'll see what happens.  ... View more

@Favkb24 wrote: are u still getting the same error? Yes I am. Vodafone were supposed to call me back yesterday and that didn't happen. On Sunday I was told it had been fixed by their "back office so I put him straight.  ... View more

@Chris_UK wrote: It doesn't for me... Nor me. Its so frustrating.  ... View more

@GosiaID wrote: Hi all, for ppl having watch connected to Vodafone network. How much did you pay for that option /contract? I was thinking to buy the lte /4 G version, but after Google it it looks the only option is to buy it from EE if I want it to work. But now I see Vodafone should support it too? I spoke to EE, if I would buy a watch somewhere else than EE they don't provide any contract for the esim for watch. That's rubbish, because I was thinking to buy my watch directly from Samsung, but if I would do that I won't be able to connect it to the network, or maybe I'm missing something?  It's £7 in addition to your Vodafone phone contract but if you aren't on Vodafone you can't do it. Right now the watch won't connect with to 4G, though there's a successful hack above that seems to be resolving if you can borrow an iPhone. I can't for over a week so I'm still left with a problem. Vodafone are trying for me but I'm getting nowhere fast.  ... View more

I've only just found this thread when googling in desperation!    What I've not seen mentioned on this thread is mismatched serial numbers. I have had 2 of these watches and both of them had different serial numbers on the box than on the watch themselves. However the IMEI & EID did match the box on both watches.  Anyone notice this?    I've spent hours on the phone with Samsung and not one knew about the issue & their attitude was return it or lump it. I've returned one & bought a second which has the identical issues as the first.   Today I've spent hours dealing with Vodafone, they at least have heard of the issue! Plus they have put serious effort in attempting to help. They've now asked me to wait 2hrs and then restart the phone & watch and they will call me back tomorrow. Not sure I'm holding out much hope!   I don't have a iPhone to try the above suggestion but my brother & his family of iPhone are visiting in a weeks time so I will try sweet talk one of them if I'm still having an issue.   It's aggravating to say the least.  ... View more