Hello, I've had my S10+ since some months already. I switched from an HTC 11, with which I had the exact same issue I'm going to describe. Basically, when I start a call using discord, Skype or whatsapp, my audio quality becomes really bad. I'm using earphones with a built-in mic. It means that I can't multi-task while being on call. I can't listen to Spotify, nor watch Netflix or YouTube because the audio quality is just awful... On discord, you can change the communication mode (VOIP) to call mode. When on call mode, the audio quality from other apps is perfect, but I cannot be heard : my mic stops working. So I think that's a lead. I read on internet that people had found a small fix, they forced the phone to be in call mode and everything worked well. It is not a permanent fix however and it's complicated to do.... Can I get some help please? I hoped that by switching phone, my issue would go away... It is really annoying. I would like to be able to watch series while being on call with someone, for example. Thanks.
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