I had the same issue. The device does not calculate calories burned correctly. I contacted the company and they acknowledged this is an issue. I find it absolutely unbelievable that they just released a fitness product that doesn't correctly calculate calories. it's absolutely mind boggling. It's a ***** shame because this watch is awesome for everything else. I have had Samsung phones for years. I was so excited to try this watch. One would think that if ACTIVE was in the name, it would work as a fitness device. Unreal. Here is a snip from my chat with the first Samsung rep: Me: I just got my new Active 2. I love it so far; however, the calorie count for workouts is very wrong. When I researched a little bit, I found that this is apparently an issue your company has had with several of its watches. Is there a fix for this? 10:12 AM Sorry for the experience. Unfortunately for now the bug isn't still fix. the next rep that she passed me to: Me: So, you're telling me you released a fitness product that cannot correctly calculate Calories? 10:35 AM I'm sorry for the inconvenience caused. 10:37 AM But I want to inform you that we have no such reported issues yet. (Which is opposite of what the first rep said) This was horrible. I might actually have to switch to apple products which makes me want to puke. DO NOT BUY THIS DEVICE UNLESS YOU DON'T CARE IF THE FITNESS INFORMATION IS CORRECT.
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