Factory reset? ... View more

@zzcool500 wrote: and no i will not stop responding i'd prefer i f you just stopped responding because you're clearly biased and not very knowledgeable in the subject   a white screenshot shows the white as it appears on your display not his phone, i can't believe i even have to explain that. All I can say on my display white appears white. If I take a photo of pure white and post it surely will display on your display as the wrong tint if your display is faulty, not saying it's not just an observation, so all the augment is a bit null and void. I suggest you take this as far as you can with the retailer and then make complaint to your counties governing body for consumer protection. ... View more

Why not pick a fight they obviously don't give a dam about you. I would try talking higher up the chain of the retailer explain your case clearly and calmly. If you get the cold shoulder then go all the way as make officio complaint to your relevent body. ... View more

If the authorized repair establishment agreed a repair was required which they carried out changing the device in some way then I fail to see how you are not covered by your counties laws. Get the unit back, I have read you have a Sony now so use that and fight the case. ... View more

You do not have a similar body to trading standards? Your new phone had to have a repair at an authorized repair centre, that should not affect standard warranty or your statuary rights. Dam sure it wouldn't in the UK. Take it to your local authority that deals with complaints against retailers and or company dealing. ... View more

Then I would fight that point with, in the UK trading standards who I'm sure would up hold the side of the augment that it was beyond your control. ... View more

@zzcool500 wrote: thats the thing i tried to return it it was well whithin the legal limit but the retailer refused to take it in because it had been at samsung service for an official repair so that destroyed my ability to send it back as i was about to send it back. The I would fight that point with, in the UK trading standards who I'm sure would up hold the side of the augment that it was beyond your control.   ... View more

I might be daft but is a screen shot not a 'shot' of the screen. How it looks? All I can say is it looks white to me, very white. I've seen you post this issue various areas of the web to the point it's boring. If you have a defective unit then yes you have a justifiable complaint but to keep banging on!  Why did you not return the phone? I assume your in the EU and the laws must be similar as the UK. ... View more

Looks white to me.   ... View more

I'm going to chip in here although I have 10 plus not 5g. I always find battery is subjective no matter on brand or model. My last phone OnePlus 6 I would see/read about 7 hours plus SOT etc. Mine never reached that but I would come home from work at around 50% battery left, hour on charge till full ready for next day. I shut off nothing, turn nothing down (screen brightness etc) Let me describe my whatever phones working day: Starts around 04:15 Wifi, Bluetooth and data on. Location etc on Connected to Plantronics voyager 5200. Multipul - nemorus calls all day, I have been called the call center at work! Countless emails, messages, Whatsapp  Navigation used to and from work 45 min to an hour each way Mon-Fri - continual road problems daily In other words high business use. Home around 17:00 around 60%battery left on the charger for about an hour till full ready for the next day. I could easily push to two days use,  but don't.  So in all I think my ten plus does well, but I see others quoting 6,7 or plus SOT! To me SOT is nothing it's the constant daily use applicable to the user that is the real yard stick. ... View more