Seems like you might have been scammed. You can find some movies on Youtibe on how to "fix" the printplate by stripping it of the gel eand then set fire to it (in a controlled way) in order to repair the connections (liquifying the tin). But that is last resort. It takes a lot of effort and will certainly take you 2 hours to complete without any garantee. My advice: never ever by a Samsung washingmachine again. Sorry for your loss ... View more

Same problem here. My machine stopt after 2.5 years of service. Thius is due to a design fault which Samsung is not recognizing, they ar ein denial. I have to pay 300 euro's for repair while this machine cost me 600 euro's. For me no more Samsung ever. They have to apologize and admit that hte motherboard print is bad wuality by design. They have to compensate all customers affected. The ecobubble is a misfit, a hoax, a very bad product.  ... View more