please, try:   1) update your buds, via app 2) try update the drivers.   ps1: when i say disconnect the bufds, i say delete it from your note and reconnect like it ws a new one.   if none of this helps, i am sorry. i am no longer capable to help you.    ps2: i was having this problem and i saw in foruns it was a windows problem and have to wait an update. the update came and my problem was resolved. so, i didnt do anything especial, understand? Hope the best for you! :* ... View more

My was like this too. But, I've updated my notebook and the trouble ended.    Try install the last updates and desconnect 100% and connect again the buds.    And, after all, check the output, because windows install 2 mods: headphone and earphone for the buds. ... View more

not mine: it is configured as HEADSET and got me a mono audio.... it's anoying... and i dont know how to fix! Theres is only  channel...   ... View more