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29-07-2019
12:58 PM
@AndrewL It's not based on the date of manufacture as the date of manufacture is March 2018. My concern is not the warranty itself, but the suspicion that it is refurbished or used based on this weird warranty period that could be because the phone may have been registered previously.
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28-07-2019
11:16 PM
I've recently bought a Galaxy s9 which should have 2 years of warranty. When checking with the "live chat" that Samsung offers, they told me that the warranty expires on 30.6.2020 which is less than a year from now. Does this mean that someone has registered this phone online before?
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28-07-2019
11:09 PM
@CarlH, I will try this or more probably I will try to sell the phone and buy some other brand because so far my experience has been so bad regarding the software and the battery. Android Pie has been out more then a year and a half ago and this is a Samsung flagship device. Not being able to update it officially is very bad support from Samsung.
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28-07-2019
09:27 PM
@CarlH, no, it doesn't fix the problem ... SmartSwitch sayes the software is up to date.
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28-07-2019
08:46 PM
Ok Carl. Thank you for your help. I will try to do it now and I'll update you
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28-07-2019
06:32 PM
We are in July/August 2019 right? My Galaxy s9 which is a flagship device is still on Oreo. When checking for updates manually it says this is the latest version. What the?!!! BTW I bought it from the internet, not from a network operator. Using "Phone Info" app it says it is a device from the ones sold directly by Samsung, and is a UK device. It's model number is sm-g960F/DS, which is the European dual-sim version. What Samsung? What kind of support is this ??? BTW the battery life is abysml too. I'm thinking of selling it and replacing it with a Huawei P20 which has a stunning battery life (~3 days on a single charge, used by a friend of mine). Can anyone help me with this update issue maybe I won't need to replace this overpriced piece I've bought please ?
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