Has anybody attempted a section 75 on this issue? I've gone so far through the process, but just need to get a professional opinion now. I have contacted a few repair people, but haven't heard back from them yet. Has anybody else had a professional opinion on this situation? This summer, more thrips have got into the TV - there are around 20 of them now. I contacted Samsung about this, and it made it very clear it would not entertain any idea of resolving this issue under warranty. Very rude on the phone - I was made to feel like I was a burden. When I mentioned I'd take it further, the representative immediately said "I'll transfer you to legal", transferring me to Customer Relations; I was sent an email which stated the decision is something Samsung "will stand by". I spent around £1500 on the TV, and it's just getting worse and worse. I've boycotted Samsung products entirely now - I don't trust their products or customer service.
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