My situation might be related... Just set up a newly purchase Q80R TV with HW-Q60R Soundbar. TV is not recognizing HDMI devices and Soundbar doesn’t work on the HDMI ARC connection. The optical connection works once manually configured but power is not turned On/Off with the TV remote. The Samsung tech support via remote connect worked on my new setup for over 1.5 hours with no luck. Solution was to mail me (2-3 business days) a firmware patch that is supposed to fix these problems. I really like the picture quality but will be returning the equipment to Best Buy if the firmware patch doesn’t work. Not paying $3000 for equipment that doesn’t work correctly.
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