Hi Clare64   Hi Almac   The Barclays app appears to be working ok again at the moment. I received an email from Barclays yesterday 18th September 2019 to inform me that they have now released an app update which I downloaded and installed via Google Play Store.  The email said that " your Barclaycard app has been updated. It now has the same features as your Barclays app – meaning you can use either app to see all your accounts. So why waste space on your device with two apps when you only need one to manage your finances?" It went on to say "Simply delete the app you don’t use so much. Don’t worry – getting rid of the app won’t affect your accounts or the way you use them. You’ll also have some free space on your device – perfect for a few more selfies."   I also double checked to see whether there were any Samsung Galaxy software  updates to establish that my Samsung Galaxy S10e was running the latest software version. Operating system updates are released periodically for your device. If you are having difficulty with your device, you should always check for updates as a fix for the problem may have been released.   Software updates fall into two general types: operating system updates and security updates. Please note that the type and version of available updates will depend on your model. ... View more

Hi Almac   The Barclays app appears to be working ok again at the moment. I received an email from Barclays yesterday 18th September 2019 to inform me that they have now released an app update which I downloaded and installed via Google Play Store.  The email said that " your Barclaycard app has been updated. It now has the same features as your Barclays app – meaning you can use either app to see all your accounts. So why waste space on your device with two apps when you only need one to manage your finances?" It went on to say "Simply delete the app you don’t use so much. Don’t worry – getting rid of the app won’t affect your accounts or the way you use them. You’ll also have some free space on your device – perfect for a few more selfies."   I also double checked to see whether there were any Samsung Galaxy software  updates to establish that my Samsung Galaxy S10e was running the latest software version. Operating system updates are released periodically for your device. If you are having difficulty with your device, you should always check for updates as a fix for the problem may have been released.   Software updates fall into two general types: operating system updates and security updates. Please note that the type and version of available updates will depend on your model.   I hope this was helpful!   Kind regards  Ray ... View more

Good afternoon Clare64   I received this secure message from Barclays Customer Support team on Friday 2nd August 2019   Hi Ray I have received your message about Barclays app keeps crashing . I appreciate you writing to us using secure messaging.   Sorry for the inconvenience. Thank you so much for your feedback our team is working on it and will update you regarding all the updates. For more details you can call our online banking team and they will help you with it. Contact number: 03456002323   I hope you find this information useful. For further assistance, please contact us on Live chat/Email/BMB app/online banking. Hope you have a pleasant day, Jane. Kind regards, Vivek Sajnani Customer Support Manager ... View more

I have the new Samsung Galaxy S10e and I'm experiencing the same issues and problems when using the Barclays mobile app. I received this text message from Barclays today 2nd July 2019. We're sorry you've experienced problems for so long using our apps on your S10 device. A fix is on its way from Samsung, and your provider should make this available to you soon. Keep your eye out for it and make sure you download any software updates that appear. Thanks for your patience. Your Barclays Team ... View more