The phone is useless after this update. "5 year old designed it" is accurate. Overnight I went from loving Samsung to despising this company after this. You've ruined my phone  wasted my money, and ruined your brand's reputation with millions of people. ... View more

I am irate! I will never purchase Samsung again. What an *****ic move this was on their part. Total disregard for their customers. The phone I chose in the store is not the phone I now have after this *****ic update! ... View more

I tried the phone in the store, liked the look and feel of it, so I bought it. Now after this update, I have a completely different phone than what I purchased. Whichever moron employee at Samsung came up with this update should be fired and never work in tech again! I thought I was simply making my phone more secure. Not changing it's entire look and functionality. "Kids toy" was an appropriate description. Im going with Apple next time. ... View more