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- About Starks08
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22-06-2019
10-08-2019
Starks08
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26-06-2019
02:30 AM
What did the Samsung Customer Rep say and what instructions were given and executed to make the TVPLUS app reappear on your TV?
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25-06-2019
05:35 AM
Just checked. None of those things worked for me. Its still not there. Yeah, I was aware of the complaints about it and it being forceware. I hated it at first myself but it grew on me a little. I just want to make sure I didn't do something to make it disappear or that it's not my TV malfunctioning or something. If Samsung pulled the app because of all the complaints, I wish they would communicate this to their customers ahead of time or make it know enough to where we could find the answer a samsung news google search.
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25-06-2019
03:16 AM
Unfortunately, I was not able to fix this issue. I chatted with a Samsung Customer Representative today and they wanted to connect to my TV. I already had tried that the day before with any success and so I declined. She suggested that just for testing purpose, I disconnect all devices from the TV and perform the below step: Unplug the TV from the power outlet, wait for 30 seconds and plug the TV back directly (just for testing purpose, without any surge protector) into power outlet which is working fine. I did not try this (above steps) yet because it seems like a hassle and I doubt it will work. If I don't get a straight answer that the TVPLUS app has indeed been disabled by Samsung then I might try this to see if it works. If you want to try the above step and see if it works for you, please do and then let me know. My guess is that maybe the latest TV update did something to the app and Samsung has discontinued the TVPLUS app all together or it's no longer compatable or offered with non QLED Samsung TVs.
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22-06-2019
09:24 PM
I have a MU9000 55" TV and the TVplus+ app no longer seem to be available on my TV. At first I didn't like it but I had just come to begin liking it. Did Samsung discontinue this app, maybe through their latest update? Is there a way to find out and possibly get it back? Thanks!
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