Hi, and thank you for your reply! I think you have misunderstood the problem here. The problem is that the notification icons disappear after a few seconds. To reproduce the issue, do the following: 1. Receive a notification (Snapchat, Messenger, Youtube, Gmail etc.) 2. Click the Power button on the side of your phone. 3. Make sure you have a notification icon from the app you received the notification from on the Always On Display. What happens now if you open/close your Clear View Cover is that the notification icon will appear through the Clear View Cover when it's closed, but only for a few seconds, then it will disappear for some reason This way you'll need to manually pick your phone up to see whether you have any notifications.
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Hello! I've bought the S10+ with the corresponding Clear View Cover. I have an issue regarding the notifications while the case is closed. If I put the phone with the case closed on the table and I receive a notification, there is no way for me to know that I've received a notification. The only thing showing is the clock/date. No notifications and no battery percentage (This is however shown on the AOD without the case!). I have noticed that it CAN show the phone status with the case closed (clock + date + notifications + battery percentage *) by doing the following: The screen is ON and I close the case. This will show the said phone status*, but only for a few seconds, then, after a few seconds the screen fades away and only the clock/date shows again. The only way to know that I have a notification waiting (and of course from which app) is to leave the Clear View Cover open. Another "solution" is to manually pick up the phone to see if there is a notification waiting for me. None of the above solutions are, of course, not a valid solution! I have the latest software update installed, and also everything updated in the Play and Samsung Store. So my question is: How do I turn on notifications while the Clear View Cover is closed? Alternatively: How do I turn off the "Hide notifications/battery after a few seconds after closing the case"? Have a wonderful day!
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