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maciekdzialo · ‎08-05-2019

I know that warranty is valid in the EU countries, but I mostly want to know if I don't have a proof of purchase can a service point refuse repair of my device? Cuz I heard that the IMEI number of my device is enough. Proof of purchase is good, but not required, is that true?

maciekdzialo · ‎08-05-2019

Hi, I got a question about the Samsung warranty and Samsung service points. I bought my Note 9 in the UK in Orange. I got the 24 months of warranty. I live in Poland now and if something happens to my phone does the service points in Poland will repair my phone without the proof of purchase? I heard that they (Samsung service points) should look on IMEI number, not the proof of purchase, is that true? Sincerely, Maciej

Re: Samsung warranty

Samsung warranty