I had the same problem and was advised to reset the Smarthub which worked a treat although I then had to re-enter all other lgins once more. Now I've got all the main catch-up services (BBC, ITV, 4, 5) together with the usual on demand services. Amaxon still only get me their video service and not Prime music or photos, though - I still have to use my Fire Stick for those. Goos luck!
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