Why are you surprised about this, they were unable to copy/paste the sensor firmware from s3 to galaxy watch. They pretty much named the galaxy watch os tizen 4 so it would have an extra feature altho is identical to tizen 3 released this year...
Right now I have both gear s3 an galaxy watch on my wrists as I'm doing some tests.
S3 has 18700+ steps galaxy has 16000, an this is due to doing 2 long walks. If there would have been lots and starts and stops like moving around an office the gap would have been way larger.
The sleep tracking on galaxy is a joke, 2 days ago I found it trackingy sleep an hour after I've awaken....it doesn't work properly with hr always on or frequent.
Location takes a couple of minutes, if not more, to lock on with running app active.
HR monitor takes breaks whenever it wants...
Altimeter is even more useless then on gear s3... Never thought that would be possible...
Lately I see the watch waking up from time to time even without moving it. This goes on even while on the Samsungs duo charger. Sometimes is more frequent sometimes rarely happens. A factory reset helped for 2 days...
What freakin report would I send to describe this?....
Rant over lol
The heart rate monitor issue has been well reported going back to January of this year. Why has Samsung done nothing to solve this software issue? The issue affects multiple wearables and is global and has been very well documented on this and other forums. I am extremely disappointed to have spent the money I did to purchase a device that is so poorly supported.
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I had the same problem for months after the update but I can report that my problem is solved. Here in the Netherlands, Samsung has a Facebook messenger option. I submitted my issue and they promptly answered. After asking the standard questions (reset, factory reset, pairing with other phone, etc) they gave me the option to have it picked up for service. The very next day a courier swung by and picked it up in a sealed container. 3 days later, I received notice that it had been repaired and be delivered by the same courier, free of charge. Upon receiving my Gear, I really wasn't thinking it would be repaired by was proven very wrong. The motherboard and battery were replaced and also given a software update. The watch is working perfectly ever since. Long battery life (3 days easy!). Can now sleep with it on to monitor my sleep and also during my workouts. It came off the charger this morning at 8:30am and still has 99% battery left. My guess is that there could be a faulty component on the board that only presented itself through the software update everyone is talking about. That would also explain my bluetooth connection issue I was having with my phone and Harmon Kardon bluetooth speaker. It was having dropouts while also connected with the Gear. That problem is also solved with this repair. Hope this all helps!!!
I thought that probably I have a power-hungry app installed, did a reset, install only trusted apps I have been using for a long time, and everything seemed fine again, battery lasts three days. I thought at the time that the issue had been resolved.
However, a few days later, the same thing happens again... and again... and again... ever more frequently... it seems to happen particularly after episodes of the watch having lost BlueTooth Connection to the phone, e.g. because of having been in airplane mode -- I travel a lot. On a side note, I also have the BlueTooth reconnection issue that is being dealt with in a different thread, and may or may not be related.
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