Whatever you buy the issue is ALWAYS with the retailer and NOT thecma ufacturer. Got nothing to do with the 30 day thing; that’s only fir exchange iorvrefund when buying online. Its to allow change of mind like if buying in a store but you cant use something and then exoect to return it without a fault being present. Uk consumer law is 6yeats to file a claim but you have to prove it outside 6 months. ALWAYS  the retailer, never manufacturer (even if under warranty). Your contract is with retailer and if they want to do the warranty thing, that’s up to them. DO NOT let retailer fob you off -yes even JL try it on now. Scallys. inside 6months UK law assumes manufacturing fault. You have the right inside 30 days to get refund if that’s what you want. Manufacturer cannot do everything a retailer can. What if you choose a different brand?  Retailer has to do the work and all the phone calls etc. Not you.  ... View more