I still have not got to this point yet, but I've only had the TV a couple of months. How long have you had your TV. ... View more

I certainly do not think that the 7 series has been taken off the shelves Tony as a matter of fact there are still more of that series in the shops than any other model made by Samsung last year. Most likely the ones that people have returned LOL. ... View more

I agree entirely Jamie and it is mostly caused by the signs certain TV channels have displayed in the corner such as Fox News, CNN.Sky and all that, and of course with some games as well. But like you say you would have to leave them on for quite a long time for them to burn into the panel, and quite rightly it's not as if anyone is going to have that channel on all day long. Though no doubt many have done so in the past hence why they are complaining that their nice TV's are no longer that nice anymore . But that is really their own fault and they should have had a lot more common sense in reality not to do such a thing. It's good to know they also come with a Screensaver. Personally I think every TV should have one on regardless of if it's OLED or not. I know that the LED TV I have does have a timer on it that will switch the TV off if you have not changed the channel or touched the remote in about 4 hours. I am pretty sure you can ajust the time too to suit. But it's still images that are really the problem with OLEDS. The first flat screen monitor I brought for my computer was an LG a good 10 years ago now, and back then I did used to play the odd game on my computer, and because I did I also had to switch off my Screensaver to stop it interfering with the game. But I did do a foolish thing and I only had this LG monitor for just over a month and thankfully it only cost me £129 from Argos to which I also paid a bit extra for a 3 year guarantee. But even that was no good to me cause when it broke down I could not find the bloody receipt or the extended guarantee, and I ended up spending another £129 on a Samsung monitor to which I still have today. The thing I foolishly did was answer a phone call to my mate who lived just up the road whilst I was playing a game. His computer had packed in and he wanted me to fix it, and because I only had an hour before the football started and did not want to miss the game. I exited the game and rushed out of the house without realising I had not turned my screensaver back on. I was only gone for half hour and the monitor would of gone into sleep mode after 20 minutes. But that 20 minutes was still to long to prevent the backlight from burning out, and now my mate had his computer working and my monitor was knackered lol. The same thing could of happened to the Samsung one I replaced it with. The fault was my own and not down to the manufacturers at all. I may have a Samsung TV now to which replaced my old LG I had for the past 10 years. Regarding both Samsung and LG I can honestly say that has a rule I have nothing against either of them. I like them both and will even support them both and am not on any side of the fence. ... View more

I would hardly have thought that the LG B8 OLED was entry level it’s a very good TV. I know there is the risk of burn in with any OLED but it would not put me off simply because I am not a Gamer and no matter what TV I have, I never ever will leave a still picture displaying on the screen. I would not even pause a Blu Ray whilst I make a cup of tea lol.   I am not sure how the firmware update interferes with the app space, unless it installs some more apps during the process. But the firmware update certainly does not have nothing to do with the amount of space you have left in the internal memory for the app space. Otherwise you would not be able to even install a firmware update. Even the last Update 1251 is 1.29 Gigabytes in size.   The Micro LED Samsung are working on looks well good, but like all new technology it comes at a price and one a lot more than I would be willing to pay for or could afford.  I brought NU7400 because I thought it was a decent TV for it’s price. I only intended to buy the 43 inch with the budget I had set aside for a new TV. But when I seen the price of the 50 inch come down to £459 I thought why not have that.   I am well pleased and happy with the TV and I never thought it would become a nightmare like I have seen with the experience the many have had in this forum. So far I am still happy with my purchase and the nightmare as not begun yet lol. But that is because none of the issues you guys have had has effected me yet and it may be still early days only having the TV for 7 weeks. But no doubt what little space Samsung have allocated for the app space is absolutely ridiculous, and I can see why it will present a real problem even for a guy like myself who only uses a few of the apps that are already installed with the TV.   In my own mind I am still hoping because I have no intention of installing any more apps, that I will not run into the same problem you guys are having. You may be hanging around this thread of yours a lot longer yet Tony lol. But one thing I have learned here for sure, and that is if I do run into the problem which I expect will not be that far away. Is to make sure I look  at the allocated app space in the shop of the new TV I will replace it with. ... View more

I see you decided to get an LG in the end then Tony. My TV is still fine at the moment even with the last update installed. So far I have had no real problems running out of space but I have only had it for 7 weeks. I am also pretty sure that the update was bigger than the space I had left, and when it installed it never took away any of the app space I had left. So the update side of things must install somewhere else and has nothing to do with the app space. I still have 11% app space out of the 13% I had when I got the TV. ... View more

If I was you I would get back in touch with RS and tell them to stop the BS! cause no way has Samsung fixed the problem. In the meantime you could rest the Apps Hub to free up some more space. ... View more

I have yet to experience this so called judder and motion or lack of it on any TV yet, unless my eyes cannot spot it lol. Last month I was quite amazed that the BBC actually broadcasted the England qualifier match for the Euro in UHD.  No doubt when you stream live TV over the internet you will always get a problem with judder and motion but I have yet to see it be a problem when it’s shown on the TV and I have watched football on loads of TV’s over the years. ... View more

Resetting the HUB in the Self Diagnosis section in Support will give you the app space back that you have used with the apps you have installed. If like myself you do not intend to add any more apps I would expect that you would not run out of space for a good few months. It will also depend on how many firmware updates Samsung do for the TV in the future. There is a new one out already but it’s still not been put over the air yet. There are also other steps you could take, such as turning off both the software and app updates in the settings.   Basically the TV new out of the box only gives you 13% of space in the internal memory which is nowhere near enough space to play with. Now just how long you can run the TV on this little amount is down to what you intend to install. The only work around I can see is if you install 1 or 2 apps at the most and then turn off the both updates as I mentioned. Also if you reset the hub, you will have to sign back into everything all over again which can be a pain in the neck. ... View more

It all depends on how long you have had the TV. If it's no longer than 30 days you would get a refund from Amazon with no problem at all, you would not even have to tell them why you returned the TV. But if you have had it a lot longer Amazon will say it's down to the third party which in this case is Crampton & Moore. Personally I would never buy a TV from Amazon simply because you cannot get an extended guarantee with it. I could of got my TV £20 cheaper from Amazon but for the sake of saving £20 it just is not worth taking the risk, especially when you can get a 5 or 6 year guarantee from places like John Lewis or Richer Sounds for your extra 20 bucks. ... View more

I shall bear than in mind Paul and thanks....     ... View more

I think you are right Chris and now I am more aware of the situation thanks to all you guys in this forum it has started to worry me a lot more, and no doubt I will have to sort out getting it replaced soon. ... View more

I can see your point about the principle of it all Tony and no doubt the issue is only with last years models of the 7 Series, and it’s not the  first time that Samsung have made this mistake either. But Samsung are not the only ones who made this mistake either and LG have also done exactly the same thing with some of their series in their range. So Samsung are not alone at being the only *****s who can make these type of careless mistakes.   To be honest over the 3 months I spent looking at the reviews for the TV I eventually brought, I did come across this issue in AV Forums that people were having with the NU7400 though I did not think that it was a fault with the whole of the 700 Series. I also overlooked it basically because I am not a Gamer and it was mostly Gamers who were complaining about it in the AV Forum. No doubt I can see now that this is more of a serious problem the TV has and it will without doubt effect me eventually and that time might be just around the corner so to speak. I think from now on I shall have to look into reviews a lot more seriously before I buy another TV and even search Forums for any issues and take more note of them.    Regarding Richer Sounds I brought my last LG TV from them 10 years ago and they also gave me a 6 year guarantee. I did go in Richer Sounds first to buy the TV I have now and had never brought anything from John Lewis before. The reason why I ended up buying the TV from John Lewis was down to one thing. They simply would not deliver it, and the only way I could of got the TV home  was to transport it myself. 10 years ago when I brought the LG my son in law took me and we put it in his car. I do not drive and my son in law and my daughter split up a few years back so I had no way of collecting the TV myself. They even offered me one that had been returned in an open box for £60 less and still with a 6 year guarantee. I told them saving money was no good to me unless you can deliver it. They refused so I took myself and my money to John Lewis 😊 ... View more

Thanks for the info Tony. If I turn off the Auto Update will that stop if from updating the new firmware that is due OTA next week. But I guess eventually it will be a problem. The Firestick is certainly a no go for me and I do not see the point of having a TV if it’s not gonna function right and you cannot use the Tizen interface (which by the way I do prefer over LG’s interface). I was looking at the 49 inch LG SK8100 in John Lewis when I brought the Samsung I have now. I thought the picture was just as good but the remote and interface was not to my liking. It was also £50 cheaper than what it is now in JL, and they now want £549 for it which is £100 more than I paid for the 50 inch NU7400 I have.   A guy I came across on Youtube brought the 43 inch version of NU7400 6 months ago back in November and it was only last week that when he went to install another app that a box popped up saying there was not enough space left. So he is perhaps more like myself regarding how little apps he uses. So no doubt there is going to be some point where I am gonna have to get in touch with JL and change the TV. But because I am doing a lot of work on the house at the moment, and spending my money on that. I am hoping I have at least another couple of months before I have to, to give me more time to save up a few more pennies and get something else.   You are bang on regarding buying last years models and they have come down a lot just like the TV I have now. But they are also disappearing fast and I noticed JL are no longer selling the 55 inch NU8000 which would of been the TV I would of liked to have got. I know they still have the 49 inch NU8000 but that one did not grab me. So I may have to start looking at LG or other brands unless I can save up enough more to get the Samsung QE55Q7FN. ... View more

That is GREAT news Tony and have you thought on what TV you will get to replace it. I got in touch with Samsung on Facebook Messenger and they basically told me to do what you guys have already tried and reset the HUB. I did that and it did give me the space back I had originally when I first had it which was 13%. I told them that is nowhere right and this TV should have at least 3 GB's of internal memory. The fact that all the apps are automatically installed and I cannot delete any apart from the Macfee Antivirus means that there is not a lot you can do here regarding installing the apps I want. For a Gamer this would be a serious concern because there is no way he could install the apps to play his games on the TV.   The fact that the TV is connected to the internet means that updated apps still get automatically installed and firmware updates which will all play a part in taking up what little space is left in the internal memory. Which means that I am going to have to reset this hub all the time. Why on earth Samsung never let people choose their own apps is beyond me. The Fact that you cannot even uninstall them is beyond me and such a silly thing to do. The TV is now back to exact same amount of space it gave me when it came out of the box which is 13%. 13% of space to play with for a brand new TV is absolutely ridiculous.   They then told me. We appreciate your concern, Lee. To make it easy for our customers, some commonly used apps are automatically installed on your TV. With regard to your internal memory, have you contacted our AV Team to have a look into this for you? If not, you can give them a call on: 0330 726 7864, option 2.   I have not bothered phoning them as it’s a waste off time, it’s like flogging a dead horse and you are still not gonna get anywhere.  There is no fix and I doubt if they can fix it either.   Now I do not know what to do at this moment simply because the TV is fine and the only apps I am interested in are a few of the ones that are already installed. I am not a gamer so I could get by with this little amount of space and the only way it will get my goat up is if I have to reset the hub all the time. The TV  came with 13% of space and to be honest I reckon if I had not of installed a couple of apps to experiment with since reading about this problem the 7  Series has. I may very well of  still had that amount of space. And I am back to 13% now since resetting  the hub.   To be honest I would not know what TV to replace it with and I am hardly in a situation right now where I can afford to spend more money on top for another TV even if I got in touch with John Lewis about it.   Now I know some of you guys like Tony have had your TV’s a lot longer than me. But what I do not know is exactly what else you do with the TV besides watch TV and use apps like Netflix. Amazon Prime. Youtube and the catch up  channels like BBC iPlayer and so on for the celestial TV channels. Those are the only apps I use. So being as they are all I use do you think I will run into problems further on down the line.   ... View more

If my TV ends up like this chaps https://www.youtube.com/watch?v=xSJIZwMyPmg&t=2s   I would hardly say that the TV is functioning properly and no matter if it's down to software or whatever I would expect it to be fixed or replaced. Now at the moment my TV is like they told you and is working fine and the only thing that could make my TV go like this chaps is if I run out of space.   So far the only thing I have done with my TV regarding the apps is install 1 and delete 2 and I only have 45mbs of space which is 5% left. I seriously think I will have to turn off all updates on the TV otherwise I will run out of space completely. I have only had my TV 1 month and if this is what has happened after one month I would think that because of this problem the TV has not got a chance of lasting a year before it runs into this same sort of problem.   This is a serious issue and something Samsung need to be made more aware of, and quite rightly the fact that they are doing absolutely nothing about it is enough to put anybody off buying another Samsung TV. If my TV goes like this chaps John Lewis will not fob me off by telling me to get in touch with Samsung It's their responsibility to fix it or replace it and if they say that it's a software problem and I am not covered for that. They can kiss my ***** cuase I will not be taking that as an answer       ... View more

I thought as much and now I do not have to wait till next week and I might as well wait until September. Though which year I don't know lol.... ... View more

What's the difference between "over the air" and getting it from Samsung Support. It's seems a bit strange how they released firmware update version 1251.0 yesterday and they are releasing another one next week. Could it be that they are releasing update version 1251.0 over the air next week. I am quite a newbie to Smart TV's and this is actually my first one. But what puzzles me is if this so called over the air update is any different, why on earth did Samsung put out an update yesterday. ... View more

Crikey that is really bad and I do not blame you. So far I am well pleased with the TV and the app issue is not really a thing that is likely to bother me hopefully as I only use the main installed apps such as Netflix/Amazon Prime and the celestial channel catch up apps anyway. But if this TV starts downloading other apps and taking my space away and slows down the Tizen interface then it will become a problem. Does anyone know what Patrick is on about with "Just wait one week for OTA". I do not even know how he got the information in the first place, especially as Samsung do not seem to be replying to anything. ... View more

I downloaded it but never bothered installing it after reading that you had already tried it. I don't think I want to try it either having read what it just done either Tony lol... ... View more

Makes me laugh how they stated they are aware of the problem. They have been aware of the problem for over a year now and still nothing has been done to fix it. I hope Currys sort you out James cause this is really pathetic from Samsung. ... View more

Then it must have something to do with the Wall Mount you used James. I have a standard one that cost about £15 and it basically is a wall plate you attach to the wall and a couple of brackets you attach to the TV for it to hang the TV to the wall plate. On the both brackets that are attached to the TV it has knobs you can turn so you can tilt the TV upwards or downwards. So i can simply tilt the TV upwards to give me more room to get at the connections. But in saying that my TV sticks out from the wall 4.5 inches so it's not too close to the wall to prevent you from plugging things into it. You might very well have a wall mount that fixes it more closer to the wall so that would be a bit of a problem. ... View more

I have wall mounted my TV but do not see how you have to take it off the wall just to plug something into it, unless all the connections are on the back of the TV. The NU7400 has all the connections apart from the mains cable on the right hand side. So I do not have any problem plugging in a USB drive or HDMI's. ... View more

Thanks  for letting me know Tony I have just downloaded it on my laptop since I seen the mention of a new update posted here this morning and have not tried to install it. Not sure if it's worth me trying now either.   My TV is still version 1202 and I have not updated it since I have had it a month ago. I would of even thought that being that my TV is set to "Auto Update" that it would of downloaded this new version already. It just goes to show that not everything works the way it supposed too . Is this  version 1251.0 for all the models in the 7 Series and not just the 7400 models. I also wish Samsung would tell you what the new upgrade is supposed to fix as well, instead of giving no information about it all. ... View more

So basically this is all part of a scam between the manufacturer and the retailer, and potentially what they do is drop down the price of the TV then fill it with bloatware via the update system. Which will eventually ***** the customers off so that they will go out and buy a new TV, and you cannot get the TV repaired or replaced under warranty because it's not enough to say that the TV is broken. Only you are saying that the manufacturer is not involved.   Either way you look at it, it does not really add up. OK I can see how it works for the retailer, but surely the complaints that the manufacturer will get will eventually get them caught out if they was messing about with the TV in the first place. Secondly all the updates come from the manufacturer, and even if this was meant as some sort of scam, surely they would not be doing themselves any favours and people would soon get pissed off and stop buying their products.   I would of thought that the problem we have here regarding the bloatware was something that Samsung failed to spot when they made the line up in the 7 Series. This particular thread started by Tony only goes back as far as December. Which would perhaps support that this was some part of a scam. But if you look at this thread which goes back to last February it's plain to see that the TV had the same problem when it was first released onto the market. https://eu.community.samsung.com/t5/TV-Audio-Video/How-do-i-delete-or-block-bloatware-apps-on-smart-tv/td-p/524187/page/5   Now I am aware that companies such as Samsung have been caught out in the past for spying on what potential customers buy by using ads on their TV's. But I cannot believe they would be doing it this way, and it just does not make any logical sense for them to damage their own TV's. The chances are if they was doing such a thing,nobody would go and replace it with one of theirs and it would put people off buying Samsung. ... View more

This is an internal memory issue and the chances are that even if they did do an update you will not even be able to install it cause you have insufficient space. I noticed that you can uninstall Deezer this morning when I looked but never really looked if you could beforehand. I also uninstalled Deezer and I never even got space back by doing so.   But the whole app thing is sheer stupidity on their part, they should have only installed a few apps on the TV in the first place and let you decide what other apps you want and not them. At the end of the day what on earth is the whole point of installing apps automatically if it's just going to install things you never even wanted in the first place. They also should of made it so you can delete any app you want too. ... View more

I just posted this on Samsung's FB wall to voice my concern about it all.   If you are a Gamer and are thinking of buying a Samsung TV to play games on then I advise you to avoid Samsung's 7 Series entirely. Having not long purchased a 50 inch NU7400 myself I soon found out that Samsung have made a major ***** up regarding the storage space for the apps on the TV. This problem does not exist in my model only, and exists throughout the entire 7 Series. Basically if you are a Gamer the chances are you will need to install certain apps for you to play your games. Only Samsung have entirely messed up here by giving you hardly any free space to install them, and have installed apps on the TV themselves to which 99% of them you cannot even delete to free up any space.   This has caused up a big enough stir in their main community forum. Which is a forum that not even Samsung themselves can be bothered to reply too. Basically Samsung do not give a hoot about supporting you one bit, and their support to put it mildly ls a FARCE and they have sent many of their complainers on a wild goose chase regarding how to solve this issue and have come out with nothing but useless information to try and solve the problem. Basically they will just lie to you to get you off the phone.   Basically Samsung cannot even fix this issue and they are doing absolutely nothing to try and fix it either. They have had your money and they do not give a TOSS. A lot of people may not even be aware of this issue either but if you look at the 37 pages of complaints here in their forum you will soon see the truth regarding Samsung's Shoddy workmanship they did on the app storage for their entire range of the 7 Series.   So my advice for all those who are thinking of buying a new TV.is to check out as much as you can about it first before parting with your money. ... View more

Thanks for the reply Tony and yes I have read most of the forum posts and noticed all the ***** Samsung have come out with regarding replacing the motherboard which still has not solved the problem, and all about the useless things they tell you to do such as use a USB Stick and so on. So it looks as if even an update would not solve the problem either and I should imagine this would be a serious concern for Gamers more than myself who is not a gamer and the only real apps that I use are things like Youtube/Amazon Prime/Netflix and all the catch up TV channel apps which are already installed.   I have not contacted support myself about it, and only read on Youtube that Samsung are releasing an update to solve the problem. But it appears that there is no way they can fix it, so I guess we are stuck with it. This is very shoddy work from Samsung I will say and for all those Gamers who need to install more apps I certainly think they should be entitled to a refund or a free upgrade to another model that does work. ... View more

I have just been reading this thread and I have to say how disgusted I am that no one from Samsung have even bothered replying on it, and how they sent people on a wild goose chase regarding this issue. I have over the last 3 weeks brought a 50 inch NU7400 and only became aware of this issue today having seen a chap post about the same issue with the apps storage space on Youtube. So I checked in the app settings on my TV and noticed I only have 62.52 mb's of space left which is about 7%. So I popped over to this thread to see what is being done about it, and was amazed at all the complaints, especially as most of them are only a month old as well.   Also whilst I was over here having a good read I noticed another chap had replied to the comment I left on Youtube and mentioned the complaints and that Samsung claim there is a firmware update soon. Though for the life of me I cannot see anything mentioned in this thread about it, or on Samsung's website. So I have no idea how he even knows that there is an update coming soon. Have you heard anything about it at all.  ... View more