Well I was told it was limited to only some accessories and not including any new S20 accessories.  Limited use then! ... View more

Ditto just tried and same thing. Not working, just what I need after upgrade debacle.  Anyone help? Mods? ... View more

@SachikoT wrote: Hi Everybody, me again. Apologies that I have not yet got back to you all today on the thread (but thankful that our Community Lead @AntS is keeping a close eye on this)   We believe that the best way for us to get you the help you need is for us to share your individual case summaries with Klarna and for them to proactively reach out. From your responses to PMs from me, @Sam_UK  amd @CarlH we have been creating these so that they have the right information when they reach out. We are in the process of sharing these with Klarna.    We want to avoid any further confusion or disruption to your experience, so want to own this from here with our moderators reaching out to Klarna directly, rather than getting you to go to customers   Where we can provide more general updates, we will update in this thread.   ^SachikoT Can you possibly PM me to add my situation as well, would like to be included. I posted earlier. ... View more

So long as they sort out my extra credit searches and I get the phone and I get the money cleared from my account I will be happier, but if they dont bye bye Samsung.  I am vindictive so if that's the case no more Samsung ever! Best be sorted, hope everyone gets a resolution.  ... View more

My bank confirmed the 2x £119.05 but cant cancel as they are guaranteed payments.   ... View more

I like many tried on the 12th and couldn't get past the sign agreement, deposit still on hold 1 hard credit search. Direct debit info from Klarna. Tried the next day exactly the same deposit on hold so that's 2 x £119.05. Hard search done no information other than failed to get through. 3rd time using edge I got order confirmation from Samsung still not convinced. They had better sort this out or I will jump ship!   ... View more