About Hamtaro

Hamtaro · ‎22-03-2019

No update from Samsung. My claim was validated on the 13th, and I haven't heard anything since.

Hamtaro · ‎22-03-2019

It said to include as many original accessories as possible with the phone, so I included the charger, but I think they are only interested in the phone handset. There are two options to use - special delivery and free post delivery. I sent mine back using the free post delivery at my local post office and had no problems. It got there in 2 days, and then the next day, I received an email from Samsung Trade-In saying everything was completed.

Hamtaro · ‎22-03-2019

When I tracked my claim on the website, that is what mine has said. It has said that not long after the claim was deemed valid (13th March) and hasn't changed since.

Hamtaro · ‎22-03-2019

My claim took about a week to be accepted, which it was on 13th March. Since then, no update, just an email saying the claim is valid and the buds will be sent within 30 days.

Re: Galaxy Earbuds Pre-order delivery

Re: Trade in questions - Using freepost option? And does it matter if you don't return the charger with the old phone?

Re: Have you received you're galaxy buds yet?

Re: Have you received you're galaxy buds yet?