Hi What you are failing to take into consideration is that the phone was sold on this feature and bought specifically by users such as myself for this feature. Because of the lack of response from Samsung I have had no choice but to contact the legal authorities in the UK concerning this who agree with me that removing a function like this during an upgrade is both illegal and unacceptable and must be rectified by Samsung within a reasonable amount of time or face consequences from the UK authorities for failure to comply with consumer law and that an acceptable amount of time has already passed within which to rectify this. It saddens me that I now have no choice but to persued this legally, not as an individual but in support of a case that will be bought by the UK government against Samsung as I for one will not stand by and allow the little guy to be walked over by a multinational corporation. Above all else though I want to say this. Why oh why do Samsung think this is an acceptable way to carry on as not only have you alienated a huge swathe of your existing customer base but you are damaging future sales as you must be aware how widespread the outcry against this has become, I work in IT and if I treated our customers this way we would have none left. Please, please rectify this and quickly so we can all get back to using our phones as we intended, please do it now, not next month or next week but immediately as a priority and we can all be friends again because I for one am sure I speak for all of us when I say we will not let Samsung get away with this.
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