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- About Kjt57
since
14-03-2019
a month ago
Kjt57
Navigator
55
Posts
11
Likes
0
Solutions
10-09-2020
08:24 PM
If you have messenger look for Samsung and send them a message asking for the link. That's what I did for a different offer
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22-08-2020
10:50 AM
Pre ordered from Very.co.uk they had an offer of free charging pad Has anyone got the link to claim please? It has disappeared from there site and trying to contact them is a joke, the same as trying to contact Samsung . Thanks
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01-06-2020
05:28 PM
Hi
Are people still getting problems while scrolling.?
Seems to be getting g worse for me, just been trying to change my energy supple, froze 4 times, in the end got my laptop out.
It is so bloody annoying, all the updates since new and still not fixed.
Where is best place to post a complaint with Samsung?
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OS
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Performance
09-04-2020
06:54 PM
Contacted Klarna by phone on 13th February when I was having problems with my order, was told they would get back to me..... Had an email from them today 😂
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20-03-2020
10:34 AM
How do you add apps that you want notifications from? In wearable I have found the right page but can't see how you add them.......
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17-03-2020
05:13 PM
Had my S20 Ultra delivered on 10th, returned my S10+ Under the upgrade program on 14th, had an email from Klarna today saying my contract has now been paid by Samsung......
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16-03-2020
08:07 AM
info i got from Samsung
If you would like to get an update as to when you will receive the return package in returning your existing device, please be informed that MTR GROUP LTD. (Return Pack Followup) will send you the returning packaging which contain the details on how to return it (after the delivery). In the event that you haven't receive the return package after receiving the new phone, you may reach them at the contact details below for your reference. MTR GROUP LTD. (Return Pack Followup) 0333-207-9676
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15-03-2020
05:16 PM
the sound is the same on the ultra,very tinny, ***** for a phone that price
I
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14-03-2020
06:59 PM
I'm getting the same problem on my S20 ultra. Have close browser and open again. Using Firefox
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11-03-2020
12:42 PM
Hi can you set the volume up and down to operate the zoom on the camera the same as on the S10+?
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Camera
10-03-2020
06:02 PM
1 Like
I took a photo of my confirmation email, it has to show what phone your ordered,where from and the date you ordered. Mine was validated within an hour
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10-03-2020
10:22 AM
There seems to be no logic as to the order they are sending the phones out. I didn't order until 17th but it is being delivered between 10 and 11 today some posts that ordered before this date saying there orders delayed
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09-03-2020
09:17 PM
Ordered on the upgrade program on 18th also ordered a case and a battery pack for the wife on 20th, just had a message from DPD they have 3 parcels for me being delivered tomorrow by 11am
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09-03-2020
06:34 PM
Still not heard anything from Samsung about the phone, on confirmation it says ship by 9th March.
They have confirmed by email delivery of the case tomorrow but nothing about the phone. Waste of time changing my day off
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09-03-2020
04:25 PM
Not impressed, had an email from DPD saying my parcel is on its way for tomorrow, when I check on Samsung Web site it's the phone case, phone still says preparing dispatch 🤬
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03-03-2020
08:35 PM
1 Like
Didn't see the voucher for 50% off until I'd ordered my case. Though about cancelling the order and re ordering with the voucher but case now out of stock🤬
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01-03-2020
12:28 PM
1 Like
Just checked my order and it says "Shipping Requested"............for the phone "Preparing Dispatch"...... for the case "order placed"........ for the upgrade pack
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20-02-2020
10:47 AM
I'm getting the same checked my order for phone and the case getting someone else's details on both orders.!!!
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20-02-2020
07:39 AM
Well got one of my pending deposits back, hopefully get the other back tomorrow. With all the problems ordering, Just wondering now what it will be like trying to return the S10 and getting your old contract closed. Then probably the same hastle trying to order the free buds.........
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19-02-2020
10:51 AM
1 Like
I'm happy just had my weekly update from Credit Karma, only one hard search, 2 soft searches and credit rating not changed 😁
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18-02-2020
09:36 PM
Had 2 missed calls from Samsung this afternoon, don't know what they wanted, I've got my contract from Klarna a d order confirmation from Samsung 🤔
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18-02-2020
10:47 AM
Ordered last night and got a confirmation during the night from Samsung and klarna
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18-02-2020
09:04 AM
After successfully ordering last night at the 3rd attempt (used my laptop and chrome) I have received an email from klarna with my order details and copy of contract and during the night an email from Samsung confirming my order. Still got 2 pending payments on my bank which should be released back soon I hope. My only concern is if this debacle has affected my credit rating.
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18-02-2020
12:49 AM
2 Likes
Have received an email from klarna with the order details and a copy of the agreement. Nothing from Samsung though
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17-02-2020
11:39 PM
No emails received yet but it is under my orders if I log into Samsung shop
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17-02-2020
11:02 PM
Just tried on my pc with chrome and ordered ok. Filled in the Klarna paperwork scrolled down and was able to click on sign. Sent back to Samsung says order received, order I'd and loan number. No emails from Samsung or klarna yet
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