@BandOfBrothers wrote: If your preference sound settings look right then as a process of elimination can you try your sim card in another phone and then see if calls sound.     Thank You  I tried disabling the voicemail but was unable to do it, any suggestions please, or is that a bad idea  .   ... View more

@BandOfBrothers wrote: If your preference sound settings look right then as a process of elimination can you try your sim card in another phone and then see if calls sound.     I didn't explain properly it's a intermittent fault.  I can get calls in and out, but I can be sitting beside my phone and a friend will call me, but instead of ringing it will go to voicemail .nothing will show on my phone no missed calls or any sign that someone was trying to call me, except a voicemail saying he couldn't get through to me.  ... View more

@BandOfBrothers wrote: If your preference sound settings look right then as a process of elimination can you try your sim card in another phone and then see if calls sound.     I didn't explain properly it's a intermittent fault.  I can get calls in and out, but I can be sitting beside my phone and a friend will call me, but instead of ringing it will go to voicemail .nothing will show on my phone no missed calls or any sign that someone was trying to call me, except a voicemail saying he couldn't get through to me.  ... View more