Nice question, i spoke with samsung, they confirmed, that we have to claim them. Got a a specific email with instructions after. The buds shipping specify the location you're on. In this case the US benefits Step 1 | Purchase a Galaxy S10 or S10+ Pre-order the Galaxy S10 or S10+ between 20th February 2019 and 7th March 2019 from a participating retailer. Step 2 | Claim your Galaxy Buds in the Samsung Members app Open the Samsung Members app on your new device. If you don’t have one, create a Samsung account. Complete the claim form in the benefits section, providing purchase details, IMEI, a digital copy of the proof of pre-order receipt and your personal details. This step must be completed between 8th March and 8th April 2019. Business: If you are claiming your Galaxy Buds for Business for 15 or more devices, please make one claim via the Samsung Members app. Then contact our call centre to redeem the remaining Galaxy Buds. Please note, proof of purchase and IMEI number will be required for each device and your Samsung Members’ claim number. Contact details: UK. 0345 216 0144 IE. 01 653 3907 Step 3 | Look out for your emails You will receive an email within 7 days to confirm your claim has been validated, as well as to tell you when your gift is being dispatched. Step 4 | Receive your Galaxy Buds Once validated you will receive your Galaxy Buds within 30 days via postal service.
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