#6, icons: I would be happy to follow your suggestion if you can point me to the set that I paid for when I bought the phone with Oreo. Thank you for the help.  ... View more

I watched a few different video instructions on how to do it, and this is what I got: 1) Goto Sammobile site find your phones set of OS updates, choose the latest oreo version 8.0.... and download it( I put it on my desktop) 2) Download the latest Odin from the Sammobile site also to the desktop. 3) Download Smart switch onto your computer, and to your phone. 4) Plug the phone into the computer and do a complete backup(I did one on the computerm one on samsucks site, and also to Google. I tried it one time and we had a storm that made my internet hiccup so the phone went into a bootup loop. Hard reset it and stopped for the night. One person mentioned in one post that the version number was inportant. 1 or 2, but if you have a 3 it won't work but I dunno about that and would suggest looking into ihat also In all my wrangling on the phone with my carrier, and Samsung I did get one tech to confirm that the procedure for going back will work. I have just been too busy and cannotbe without my phone right now for a few weeks, otherwise I would spend the time to do it again.  https://www.youtube.com/watch?v=e0qEM5j34QI  This is the one I found most helpful. Cheers!! ... View more

I watched a few different video instructions on how to do it, and this is what I got: 1) Goto Sammobile site find your phones set of OS updates, choose the latest oreo version 8.0.... and download it( I put it on my desktop) 2) Download the latest Odin from the Sammobile site also to the desktop. 3) Download Smart switch onto your computer, and to your phone. 4) Plug the phone into the computer and do a complete backup(I did one on the computerm one on samsucks site, and also to Google. I tried it one time and we had a storm that made my internet hiccup so the phone went into a bootup loop. Hard reset it and stopped for the night. One person mentioned in one post that the version number was inportant. 1 or 2, but if you have a 3 it won't work but I dunno about that and would suggest looking into ihat also In all my wrangling on the phone with my carrier, and Samsung I did get one tech to confirm that the procedure for going back will work. I have just been too busy and cannotbe without my phone right now for a few weeks, otherwise I would spend the time to do it again. https://www.youtube.com/watch?v=e0qEM5j34QI This is the one I found most helpful. Cheers!! ... View more

We did that with my finaces NOte8(she is with Verizon) and it did it anyway.  THank you for the suggestion. ... View more

I have to apologize for the previous comment, its another wonderful thing that samsuck does on the phones, the display moves about while I am assembling a post. As I was trying to say; I paid cash for a nice new Note 9, took it home and got to use it for about 2 weeks and then it changed the OS. It now sits in hte box it came in, on the desk as a reminder to be resistant to the BORG. I got a Note 8 in the interem it was operating on Oreo, not PIE. It just pushed the PIE undate and now it is a wonderful piece of S**t PIE. Yummy! I did however find an icon pack that made me feel a little better. It is called "The Dawn II". It has a olde tyme feel but at least it isnt like the Fiher price toy that Samsung shoved down our throat.   ... View more

I fully understand your feelings. I cashed a nite 9 ... View more

I installed an Icon pack called The Dawn II. It has more of an old time look. fyi ... View more

Please forgive me, I forgot to mention the proceure to reload the Oreo software.  ... View more

You just now got it? It's just all the rage for those who have dain bramage...       I am finding some bits to try to make it more pallettable.  I'm finding after two factory resets that Dark rhum seems to help.  Don't give up!! I found an icon pack called The Dawn II, it has some oldsie, a little steampunkesk icons. that made me feel better so far and now I need to get the rest in line. I also heard about an app called Good Lock from android store that has a few bits that I am not done trying. It looks like the only thing I cannot do is change the pages review back to how it was....  Don't slam the phone into your head, it wont change the phone setup, it'll just ***** ou t off more.. LoLoL ... View more

Other users that have other carriers don't have problems or are encountering all these problems. I have tmobile, and they finally said "iyountknow" and hooked me up with Samshmuck. Then settled on the reset... Argh, I've reset 2x and it's still krap. ... View more

I had the same problem with the after PIE patch. Full factory reset, then and now still getting things fixed. I heard that other carriers who had the ... View more

I spent a few hours yesterday dealing with another update on the PIE. I generally power cycle my phone on a regulare basis, and in doing so a patch or something installed. It made the icons so large that only three could fit on a page, the grid size adjustment in settings completely disappeared, as did the icon pack I had installed. Oh how heavenly!!! Called the TMobile people(they were perplexed), they sent me to Samsung who was  confused but stated that I wold need to wait until the next update cycle, and hung up on me.  So I began over with TMobile, then to Samsung, only this time the tech said that it appeared the software only partially updated and I would neeed to do a factory reset. Oh Joy, Oh Joy. I did a fresh backup, did the reset, the phone returned to the same POS it was after the One UI PIE downgrade and I started over.  It is very frustrating having to spend more time fixing than using.  I guess the new Motto for Samsung is: Fix it until it's broken! ... View more

I would keep in mind that Google is the author of the Android PI update, Samsung was one vessel for them. I had occasion to check out an  new IPhone, the camera was great. ... View more

So I should be fine with this?   ... View more

I just fired up the Note 9, and it has a 1 at the end. I might be in luck for one of the phones! I wonder what that 3 means?  I downloaded the manual for Odin, it is like one of my programming manuals( I have done programming for environmental systems), but I don't understand this code. ... View more

So what is to be done if it is a 3? Just give up or completely wipe the phone? Is that what they call "rooting" the phone? ... View more

All, Finally got up the nerve to roll back to Oreo. Not too sure what happened but upon reboot it got stuck on that pink splash page of T-Mobiles. I followed all that I absorbed from the vids on YouTube. Felt confident like I was  "YouTube certified" . Has anyone had similar problems?  I got the original soft ROM from Sammobile and got it in the download mode(lucky), then got it back to its P**s poor Pie.  Maybe I missed a bit somewhere along. It is a Note8. Wanted to make sure I got it down before trying it on the 9. ... View more

Today a lady at the gym asked me about my phone, I told her, she said that she ahd heard of the problems. She then handed me her IPhone, Wow it was great!  It did not have the stylus or a few other bits, but it worked and was easy to manuver about in. And the camera, it was amazing!  There is my 2 pence for the day..... ... View more

Which way did you revert back? I have heard various procedures.. :-) ... View more

defeedme, My note 8 finally took the hit ( update to PUI) It will be the one I roll back first. I downloaded the firm/soft wares and have odin now ready.  After I give that a go I should be comfy, then I will make a run at the 9.  Thank you for the encouragement.     ~Max~ ... View more

You may remove my comments, but your tech support offers no help. My comments get kudos from folks because I identify with them and understand the delemma they face.  I am frustrated that I spent money on the phone and then it changed to one that I would not have paid for.  Other contributors offer the help of rolling back the update, which I was told that it would void my warranty. How is that helpful to the members? Yet, I do not see them being monitored. ... View more

I am on the oppsite corner of the US. I am putting it off for now, my head hurts even thinking about it.. Cheers ... View more

Hmmmm,, Oreo Rollback for Dummies... That could be a good pamphlet to sell.. LoL    "My journey back to Oreo"  ... View more

I followed most of the Video yesterday, It took a while, some rewinds as well,  to get past his speech impediment. I started a bit late in the day on the downloading, and since I was on the cheap, I opted to download the software on the free site. After a few hiccups I finally got it on the desktop. Then I downloaded the 'Odin' program, got it sorted in my mind, now all needs to be done is to hook the phone up to the computer and get started with the rest. I did have a bit of trouble finding the correct program package , only because I was being too cautious. I wrote the whole of the model number off the box and kept it in hand. Once I got to the Sammobile website, there is a window wher you type in the number, well the first part of it now. For instance SM-N950U was what I typed into the box, hit the enter key, scrolled down to find a long list. At the top of the lis tis a pull-down where you choose the country. Then it sorts it down a bit, then you can do a further sort for your carrier list to the left of the large list. Now you are to the list where you look thru for the full model number (mine was N960USQU1ARL1), then I tapped that one, and it assembles it and tells you it is ready for download. Then I chose the slow download, left everything on and walked away.  It finally downloaded and I saved it to the desktop of the computer. Then I went up to the right of the big list and it had a download link for the latest Odin Program, Odin3 v3.13.1.  Now im all set, so I plugged in the cord and opened the Smart switch program, and backed up the whole of the phone.  It was about 1AM by then so I shuffled of to bed. I'll finsh it up later this week. It appears that from this point there will be a handfull of easier steps to complete.   I will post how it goes. ... View more

Gooner155, Word for word, spot-on! Took the words right out of my mouth. (I too am 60 LoL) ... View more

Look what I got: Subject: Post Removed From: SamsungJace Date: 04-30-2019 03:55 PM Hello there, This message is to inform you that a post of yours has been removed due to the fact that it did not progress the technical support of any of our devices. Please keep all future content inside the Get Help section to troubleshooting or relevant to the symptom at hand. We look forward to your continued engagement in the Community. Thank you for being the best part of Samsung! You can review our TOS here: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091 ... View more

Look at what I got: Subject: Post Removed From: SamsungJace Date: 04-30-2019 03:55 PM Hello there, This message is to inform you that a post of yours has been removed due to the fact that it did not progress the technical support of any of our devices. Please keep all future content inside the Get Help section to troubleshooting or relevant to the symptom at hand. We look forward to your continued engagement in the Community. Thank you for being the best part of Samsung! You can review our TOS here: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091 ... View more

I am glad for everyones effort to exercise the boards to vent their feelings & challenges. I would encourage you/everyone to call the support line of Samsung and ask them directly. The incident is logged, and even if they do not give any solution at the time it will show that there are problems. I really get the feeling that these blogs are not monitored and the company uses them to troubleshoot thru users instead of spending any company funds. I could be totally wrong about that but I have never seen any post by anyone at the company. It is like the U.S. cable company Comcast, they have a wealth of troubleshooting online and community dialouge just so you will spend YOUR time fixing their problems rather than bothering them with it.  Another thing is to return to your providers for support. In doing so it will exert pressure from a different angle on Samsung and Google.  Cheers! PS~ My bright shiny new Note 9 is still resting in its original box with only  2 weeks use on it. That is too high a price to pay for a disposable  phone,(insert loud screams here!!) ... View more

Do keep your chin up. Just keep visualising the dozens of clowns on the text as they are climbing out of the car. If it is up to Larry Page (google founder), all the phones will look the same, and keep track of you. He has convinced those running Samsung that it is all for the best and that it is futile to resist. (Can't tell I am a as frustrated as you are)   Samsung Software Programmers ... View more