I'm unsure of how to do this. 1. Can someone help?? I've been getting this error since I got my S9. I removed and replaced SD card. Reformatted it, and error was back within a few hours. Also, a few weeks ago, I suddenly lost probably 2000+ pics and videos. Can't find them anywhere. I'm devastated as there were some realllly important ones that were lost. 2. Are these 2 things related?? I'll admit, I didn't have a PC until Dec, so I have no clue how to back up my data. I'm hoping that the default settings periodically backed up my phone/files and all is not lost, but I don't even know where to begin to back everything up, where to back it up to, etc. 3. What if some things are stored on my phone or SD Card or Google Account or Gmail? 4. Can I back it all up to Cloud? 5. How?? I'm terrified to do anything to my phone because alot of this is over my head/computer literacy level and I'm terrified of losing everything. 6. Can someone puh-leeeeease help me, or am I a lost cause? (I'm not even sure how or if I'll get notified if anyone responds. I've never been to this forum before. I just Googled exactly what the error message says and this was top recommendation. You can email me at annemlemt@gmail.com to reach me in case I don't get notified of a response here. TIA to anyone willing to help out this panicked, confused, computer illiterate, blonde!!! ... View more