I personally am grateful that Samsung messed up the upgrade process as it has given me more time to look at reviews of the S10+. Turns out the cameras on it is only as good as last year's Huawei P20 Pro. When Huawei release their P30 Pro this year its going to beat the S10+ badly. As cameras are the main reason I buy high end handsets I shall wait for the P30 Pro and saying goodbye to Samsung after being with them since the Galaxy S3. I couldnt care less about this mess with the upgrade program or the vouchers and earbuds to be honest. It's just a phone and I can happily wait until they sort it out (unlike most people on here it seems.) I will not be leaving Samsung because of their poor customer service but rather because they have become lazy in the smartphone space and are just not innovating any more. Companies like Xiaomi, Oppo and Huawei are going to release far more exciting products this year.
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