About 2wk ago (end Jan 2019) the Amazon Prime app on my Samsung UE55ES6300 smart TV was updated and since then it tries to load but then after about 15 seconds waiting at the Prime logo, an error message comes up and there is nothing more can be done but exit the App. The error message displays basic data like version numbers etc and simply tells you to go to Amazon.co.uk/videohelp but there is no specific Error Code displayed to work with. One thing I did notice is that the timestamp is displayed specifying 1st Jan 1970 but I know the date on the TV itself is accurate so I suspect there is a symptom here. I've tried all the online advice I could find already such as power cycling, uninstalling and reinstalling etc. Everything is up to date with firmware etc and I also waited for the latest smart hub software to get a fresh update in case it was that but to no avail. Anyone else experience this recently? Any solution?
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