The downgrade in the camera quality is the thing that annoys me more than anything else. I bought this phone because of the camera, and it's pro features, and now they have been taken away!   And what has been Samsung's response to all of this "hopefully you'll get used to it - oh and if you don't, here's the new S10, with all the camera features that you used to have, but we have deliberately taken away from you"! ... View more

Just discovered another thing they've screwed up with the Pro mode camera, the pre-sets for the white balance (cloudy, indoors, etc...), have all been removed, and now there is just the slider bar!   I found them really useful, they were quick and easy to use, and now they've just made it worse!   This is not the pro mode camera that I paid for! ... View more

I'm glad you said that thieumesmo, I thought it was just me, and there was a problem with my video player on the pc. The screwing up of the camera/video is the thing that really annoys me the most about this whole mess! Unless they fix it, I'm going over to Huawei - screw the S10! ... View more

And what is Samsung's response to all of this "hopefully you'll get used to it"! What a joke!   There's no way I'm upgrading to the S10 after all this! ... View more

A lot of people are experiencing problems with their battery life after the update.  Is Samsung's answer to that, "hopefully you'll get used to it", as well? ... View more

So basically, they're saying get used to it, because they just don't care about all the negative feedback, and they're not going to bother doing to do anything about it!   What kind of customer service is that?!   I wonder how many customers this will lose them in the long run, I can't see many getting another Samsung after this! ... View more

Have Samsung responded to any of the comments/complaints on the Members App yet, or are we just shouting into the wind?   I can't see many people getting a new Samsung after this fiasco though, when they actually bring in an update that makes their flagship phone actively worse. What would be the point of getting a S10, or later on a S11, if a few months down the road, they do this again!   It really feels as if we have been screwed over, and just forgotten about. ... View more

anneedgewitch - I've had a similar problem. I used to just gentle touch the screen, and my weather app would flick between todays weather, and the weeks weather, but after the update I have to stab at it repeatedly to get it to change, and sometimes I can't get it to change at all. I thought the app was at fault, but it sounds as if the screen sensitivity has been altered by this awful update as well! ... View more

I can't stand thenew camera interface, the old one was fine, there was nothing wrong with it at all, and now they've completely screwed it up. Not all of us are interested in selfies and emojiis!   But Samsung aren't interested in our complaints, all they're bothered about now is launching the S10, they want us to upgrade, so they're not going to waste time fixing the S9! ... View more

I'm glad I'm not the only person that doesn't like the way that the messages now have half the screen taken up with MESSAGES when you go into it! ... View more

The email is still screwed up.   I sent 5 pictures from my tablet to my usual email address, and it has duplicated them 6 times, so that the email has 30 pictures attached to it!   This is an absolute joke! Are Samsung actually looking into fixing this mess of an update? ... View more

What worries me is, that now that Samsung have got their S10 coming out, they don't care about people having problems with an older model, because they want us to upgrade.   Soon they'll be saying how great the camera is on the new phone, and how it's the best one they've ever had - just like they did with the S9, before they ruined it!   Samsung don't care that we hate the new update, they don't care that it's screwed up so many features. They've already got our money, they're not interested in us, or our opinions! ... View more

Many thanks Awwwyeah1    It would be nice if someone from Samsung actually took the time to tell us what they'd changed, why they had changed it (especially things that were working perfectly well before), and if they actually believed these changes were an improvement!       ... View more

Why on earth did they get of multi window? What a stupid thing to do, it's like they're actively trying to make the phone worse! ... View more

I don't know what they've done to the email, but there's something wrong with receiving photos.   Whenever I get photos sent through, instead of having 3 attachments, they're being duplicated, and I'm getting 6 or 9! ... View more

It seems like things were changed just for the sake of changing them, without there being a sensible reason.   The clock being in the top left hand corner, instead of the right, where it has always been. Pointless!   The recent tabs, instead of being stacked, now have to swipe through them, like an iPhone. If I'd wanted an iPhone, I would've bought one!   The camera interface. You can no longer use the camera, or the video, from the same screeen, you have to swipe to change between them. If I want to change between front and rear camera, I can just flip the screen, I don't need a button there as well!   There are just so many stupid changes that have been made, and they have made the phoe so much worse! ... View more