They've even done it with the new watch, £250 quid for a smart watch 3 weeks later a new update has made hps stop working, I be paid for the watch on contract and guess what! THEY HAVE TOLD ME I NEED TO TAKE IT TO A SAMSUNG SHOP, NEAREST IS 30 MILES FROM ME, it's going to cost me fuel money, parking money and 3 hours of my time,and after all that they cant fix it, it's not covered by the warranty and they even told me to wait for the next update that should sort it out. ***** you samsung seriously go suck my nans sausage!! Your customer support is even worse than apple and that's dragging the bottom catching fish sperm.never again will I bother, kiss my shiny metal ass,il go back to sending pigeons with messages!
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Hi I've had the same thing happen,£1000 of hard earned money on a phone I was really impressed with, now I've lost all bluetooth settings that won't come back,Wifi all messed up, it looks terrible, my phone calls people with out me touching it,everything has been put in reverse or opposite sides of the phone, everything I want to do I have to swipe twice or 3 times more than I use to, completely ruined my phone and we know they will not repair or replace it, all we may get is some *****ty"all updates are to optimise your Samsung experience" answer.i m now selling my phone and going to a company that just leaves you with what you paid for that you wanted......thanks Samsung, you are *****.
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