Hi, I have the exact same problem on a RF56J9040SR that I got only 8 weeks ago. The right hand side of the freezer stopped freezing and now the left hand side has stopped also. I had it set at -19 which is recommended but when the problem happened first I set it to -21 but now its completely given up. My "Freezer iCON is definitely set correctly. Very dissapointing. I'm going to call the supplier tomorrow and will advise but no doubt there will bhe very little help as it's an online supplier.
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