I took this to Samsung 3 times, proved it to the people working in the Samsung store in Sydney on their own devices and asked for a refund. Samsung's response: Your watch is working to its specifications. No refund! I took it to the consumer protection authorities in Sydney. After analysis, 'you need to take them to court if you want to go further with this'. Samsung is not telling us all something and refuses to take responsibility. The look of amazement/embarrassment on the Samsung staff members faces was priceless.
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