agree completely with you! I even tried twitter but no help at all and said exactly the same about the stair height of 2.8m and 3m - even suggested they change the program to say if country = UK then stair height 2.8m else 3m  but they just ignored that. Such a shame beautiful watch apart from that but very dissappointing that Samsung dont seem to care  ... View more

hi  he he! Its ridiculous isnt it! But hey did you see the announcement that they are releasing a new UI for all of the Samsung watched with much improved functionality apparently! Although they have said it will take a while to roll out but hopefully not too long! Lets see if that makes any difference at all. I will let you know if I get an update.  ... View more

at work there are 4 flights of stairs and the count works there but not at home  ... View more

UPDATE I am now on my 3rd watch -- weirdly the floor count on this one is much better but the step count is even worse than the previous two - admittedly I only do 6-7000 steps on a normal day but it is at least 2500 steps out by the end of the day - its ridiculous! I am wondering if this would be a hardware issue rather than a software update in which case this one will have to go back too. I love the watch but its just not fit for purpose as a fitness watch. Samsung just seem to be ingoring the whole problem!  ... View more

Hi Its so infuritating isnt it?! I love the watch but if they dont fix this its going to have to go back. One way I found to register the floors is if you climb the stairs and then put your arm with the watch on up in the air when you reach the top - ridiculous I know! But its the step count thats always out - I still wear my Garmin viofit as that is accurate and the difference at the end of the day can be 2000 steps! Come on Samsung give us a fix!! ... View more