Mine still has the same purple patch top left and so far it hasn't spread. Samsung will get no more of our money, Someone had supposed to have escalated my complaint and i was promised a call back, it never happened though. Hubby was going to buy a Samsung phone but because of all this he chose a different make. So Samsung if you read these threads word is spreading, you're losing customers!!!   ... View more

@aretzios wrote: OK, then.  They are done with you.  If you can live with the problem, maybe you can keep the TV for a little while.  If not, there are very good and relatively inexpensive sets by TCL and Vizio that have been well reviewed and can provide a good and blemish-free picture. Yes  my tv is only 3 years old though.... It stinks that there should be issues after such a short time and that Samsung are washing their hands of the problem. They're done with me? I'm done  with them and I'll take great pleasure in telling them where to stick their shoddy appliances and even shoddier customer service.   ... View more

They already told me where my nearest facility is ... They also told me I'll have to pay.... My warranty ran out. ... View more

I was supposed to be getting a call back from someone at Samsung after I asked my case to escalated but surprise surprise!!! No one from this shoddy company has bothered to ring me. ... View more

Thank you. ... View more

Thats my fourth communication with them btw. ... View more

She kept thowing up that it's out of warranty, its 3 years old, a tv should last longer than that! I pointed out that many have this issue and that its a manufacturing fault but she just kept going back to warranty. I gave her the 6 years EU directive....still no luck. Eventually I demanded she escalate it so I'm supposed to get a phone call at some point. I really don't think theyre going to do anything though.   ... View more

I have been given the run around once agian. ... View more

I have come to the conclusion that life is too short to pursue this any further as i haven't a cat in hells chance of getting anything done about it. I've told Samsung I will never buy another of their products, not that they care but if enough people boycott them maybe it will hurt their profit margins in time.   ... View more

I asked Samsung if it's a known issue and was given the run around. They can't confirm that this is a known issue...... And how do I find out if it is a known issue.....I pay an engineer who who will confirm or more than likely tell me it isn't then they will fix my tv.....for a price! They are not interested in looking at a thread either! ... View more

I reprted my issue to Samsung support and just as i thought i can get it checked and fixed......... at my own expense!!! Samsung suck and they wont get any more of our money. ... View more

It might not matter to Samsung if I don't buy anymore of their products but it will if the many dissatisfied customers here and customers across the UK don't.... I fully intend to report the issue too.   ... View more

We have just noticed a purple patch top left of the screen, our Samsung tv is just 3 years old. From what I read here Samsung or the retailer will not want to know so it's a case of buying a new TV if it gets worse. We will never ever buy another Samsung product. ... View more