Thanks for trying to help, I did what you wrote and still could only type numbers, note that I am using the 2018 4K Q6 model so it may be different for you, but I could not delete the Youtube app as it is preinstalled, I could only reinstall it through the "Apps" settings which did not help. Also, my software update option is greyed out and it says the version is 1294. I have reached out in the past but they did not provide any help, I may try again but I don't see what else I can try to be fair.
Glad it works for you at least.
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