Thery have told those that matter a solution is being workres on. For most of us that's, that's enough.... for now.
But i feel i have to re-etterate that its not a simple thing. Think of a 70 year old that lasty month plumped for one of these players and has only just mastered the wonders of the "Play" button, do you think a user like that even knows how a USB dongle solution (for example) would work? Any solution has to require as little consumer imteracrtion as possible.... and that needs time - certainly longer than a week.. running on a skeleton staff.
Now, let's say if samsung had a press release in the news. Would that placate everyone? No, you would have people complaing and our devices would still take as long to fix.
On a personal level. I'm a shielded patient. Thanks to a stroke, i'm limeted to only having functional use of 1 arm and very limited walking ability. My entire anti-boredom regime is watching blu-rays and this PC.... yet am i railing at samsung? Am i threatening even increasing legal action? No, i know what they have to do and im giving them time.
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Yes it's been a week.
Have you, by any chance, been watching a TV programme called... oh, what's it's name?... oh yes, "The News". If you had yopu woulkd have realiosed the world is in the middle of a global pandemic. Everywhere is operating at a reduced capactity.
The issue with our players is clearly a software issue. Do you know how easy it is to have a puncuation mark in the wrong place or enter the wrong value? Once it's been found, a solution has to be devised... and then the hard work begins, a fix has to be worked out. A fix that even the most un-technically minded has to be able to do.
... and all that is expected in just a few days?
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