Hi It wasnt the child lock, as this is a red padlock, we had a red key   We ran a 15min wash and it cleared, we then did a spin and the red key came back, did a 15min wash and it went   We have now done a couple of washes and it hasnt come back.   We will try a spin again and see if the red key comes back, if it does we will call an engineer out under the warranty   Thanks for your reply   Della ... View more