I been in contact with Currys for a refund for mis-selling me a KS7000 49, I started to email a week befor christmas and have had 2 emails back with no help with my mis-selling. Is it normal for them to take a week to answer your emails, I've asked for a direct email and given them my phone number, no respose todate, they seem to be hiding behind lack of emails and time between contact hoping that I will get tired of chasing, which I won't. Is this the way Currys treat emails?
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