to my knowledge, all samsung TVs have a hotel mode, but are you tested with Mute + 119 + OK? ... View more

Hello,   unfortunately, that would not be possible. ... View more

Hello,   did you tried  MUTE - 1-1-9  or MUTE - 1-1-9  OK ? ... View more

Hello,   when you connect the subwoofer, no indicator lights, (blue or red)? if no warning light comes on, you should contact the service department for repair if the soundbar is still under warranty. Good day to you ... View more

Hello , you must contact the after sales service, because your TV needs to be repair ... View more

Hello,   Can you please give us more explications? you want to have 4 separated photos on 4 JPEG or 4 photos on 1 PDF?  ... View more

Hello,   Go to Network -> status -> IP settings and set DNS to 8.8.8.8   Hope it'll work, if it doesn't work, please give me the Model Code to see if there is any other manipulation to do. ... View more

Hello,   At this point, you must contact the after-sales service for support, as your TV is a defect. ... View more

Hello,   I confirm that the best way to connect your soundbar to your TV is HDMI, because the connection via cable does not present a break, certainly the sound is clearer, but it may be cut or shift the image. ... View more

Normally, with this reference you can find a cable of 5 meters, you just have to ask the dealer. ... View more

Hello, Unfortunately, this would not be possible because the store that sold you the TV is the only one that can provide you the invoice. ... View more

Hello again,      Here is the good reference: BN39-02248A. 5m   I hope my answer has been helpful ... View more

Hello,   The reference BN39-02301A is not compatible with your TV, I seek the right reference and I come back to you.   Have a good day ... View more

Hello   Did you try with the SmartThings app? ... View more

Hello Your soundbar is compatible with SWA-8000 only, I checked on the manual of SWA-8500 and SWA-9000, they are not compatible with your soundbar. Sorry for that :( ... View more

Hello,     To reduce brightness irregularities, make the following changes:   Picture Mode: Movie Backlight: 4 Games Mode: Disabled Color: Normal Contrast: 45 Brightness: 25 Gamma (under "Advanced Settings"): +1 Black shade: Darker   You can also change these values depending on the environmental conditions to optimize the illumination of the LCD screen. ... View more

Hello,     To reduce brightness irregularities, make the following changes:   Picture Mode: Movie Backlight: 4 Games Mode: Disabled Color: Normal Contrast: 45 Brightness: 25 Gamma (under "Advanced Settings"): +1 Black shade: Darker   You can also change these values depending on the environmental conditions to optimize the illumination of the LCD screen. ... View more

Hello,   It is possible that when viewing dark contents or when ambient lighting is insufficient, clear cloud-shaped tasks appear on the screen. This effect does not represent a defect of the device or the screen, but is due to the operating mode of the LCD screens and appears on all devices, regardless of the manufacturer.   To reduce brightness irregularities, make the following changes:   Picture Mode: Movie Backlight: 4 Games Mode: Disabled Color: Normal Contrast: 95 Brightness: 45 Gamma (under "Advanced Settings"): +1 Black shade: Darker   You can also change these values depending on the environmental conditions to optimize the illumination of the LCD screen. ... View more

When the Bluetooth Power On function is on and the Soundbar is turned off, if a previously paired Bluetooth device tries to pair with the Soundbar, the Soundbar turns on automatically.   1. Press the Bluetooth POWER on the remote while the Soundbar is turned on.   2. "ON/OFF-BLUETOOTH POWER" appears on the Soundbar's display. ... View more

Hello,   Is the sound bar connected to your TV via HDMI ARC? ... View more

Hello,   The volume hangs at what level on the soundbar? ... View more

Hello,   I suggest you start by resetting the soundbar by pressing the two buttons (+ and -) on the soundbar and pair the soundbar with your TV again. Hope it will work correctly ... View more

Hello,   I suggest you start by resetting the soundbar by pressing the two buttons (+ and -) on the soundbar. If it still does not work, try to update the soundbar via USB, as you would be sure to have the latest update.   Here is the direct link to download it: http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_UK&CttFileID=5753111&CDCttType=FM&ModelType=N&ModelName=HW-H750&VPath=FM/201610/20161014124939089/Samsung_Soundbar_FW.zip&OriginYN=N   Hope it works. ... View more

Hello,   When you disable the PIP and you use the port DISPLAY PORT, do you still have the same problem? ... View more

Hello,   Normally, if you use your wall mount that respect the VESA 200 * 200 standard, you can use it for your FRAME without any problem.     ... View more

Hello,   There is a new software version available on the Samsung UK website VER 1260.6 , you can install it manually using a USB key. ... View more

Hello,   Samsung TVs have a limited store, you can not have some apps. for this fact you can use an android box that you connect to the TV by HDMI, this box will allow you to have most of the proposed applications for android.   I hope that my answer will be useful to you. ... View more

Hello,   you can use an optical adapter / jack to connect your headphones ,  and you won't lose TV speakers. you plug it into the optical port of your TV.   I hope that my answer will be useful to you. ... View more