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- About Zakaria_E
since
14-12-2018
17-01-2020
Zakaria_E
Pathfinder
114
Posts
81
Likes
7
Solutions
16-02-2019
02:28 PM
to my knowledge, all samsung TVs have a hotel mode, but are you tested with Mute + 119 + OK?
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13-02-2019
07:19 PM
Hello, when you connect the subwoofer, no indicator lights, (blue or red)? if no warning light comes on, you should contact the service department for repair if the soundbar is still under warranty. Good day to you
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13-02-2019
12:43 PM
Hello , you must contact the after sales service, because your TV needs to be repair
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13-02-2019
12:29 PM
Hello, Can you please give us more explications? you want to have 4 separated photos on 4 JPEG or 4 photos on 1 PDF?
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13-02-2019
12:20 PM
1 Like
Hello, Go to Network -> status -> IP settings and set DNS to 8.8.8.8 Hope it'll work, if it doesn't work, please give me the Model Code to see if there is any other manipulation to do.
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11-02-2019
04:47 PM
Hello, At this point, you must contact the after-sales service for support, as your TV is a defect.
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11-02-2019
04:39 PM
Hello, I confirm that the best way to connect your soundbar to your TV is HDMI, because the connection via cable does not present a break, certainly the sound is clearer, but it may be cut or shift the image.
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11-02-2019
04:29 PM
1 Like
Bonjour, Oui, effectivement il s’agit d’un disfonctionnement si vous avez ce pixel sur la totalité des sources. Vous devez contacter le service après-vente pour une prise en charge. Cdt,
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11-02-2019
04:21 PM
2 Likes
Bonjour, Concernant cette manipulation, malheureusement ce n’est pas possible de modifier la ville, cette option vous affiche juste la meteo des grandes villes en France, mais quand même je vais effectuer quelque recherche afin de vous trouver une solution. Cdt ;
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07-01-2019
01:06 PM
Normally, with this reference you can find a cable of 5 meters, you just have to ask the dealer.
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07-01-2019
12:07 PM
Hello, Unfortunately, this would not be possible because the store that sold you the TV is the only one that can provide you the invoice.
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07-01-2019
12:03 PM
Hello again, Here is the good reference: BN39-02248A. 5m I hope my answer has been helpful
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07-01-2019
11:57 AM
Hello, The reference BN39-02301A is not compatible with your TV, I seek the right reference and I come back to you. Have a good day
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02-01-2019
01:48 PM
Hello Your soundbar is compatible with SWA-8000 only, I checked on the manual of SWA-8500 and SWA-9000, they are not compatible with your soundbar. Sorry for that :(
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02-01-2019
12:48 PM
1 Like
Hello, To reduce brightness irregularities, make the following changes: Picture Mode: Movie Backlight: 4 Games Mode: Disabled Color: Normal Contrast: 45 Brightness: 25 Gamma (under "Advanced Settings"): +1 Black shade: Darker You can also change these values depending on the environmental conditions to optimize the illumination of the LCD screen.
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31-12-2018
02:03 PM
1 Like
Hello, To reduce brightness irregularities, make the following changes: Picture Mode: Movie Backlight: 4 Games Mode: Disabled Color: Normal Contrast: 45 Brightness: 25 Gamma (under "Advanced Settings"): +1 Black shade: Darker You can also change these values depending on the environmental conditions to optimize the illumination of the LCD screen.
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Hello, You can do this manipulation Please? and tell me if it works. Home > Sound Settings > Expert Settings > Digital Audio Output Format > PCM
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29-12-2018
01:22 PM
1 Like
Hello, It is possible that when viewing dark contents or when ambient lighting is insufficient, clear cloud-shaped tasks appear on the screen. This effect does not represent a defect of the device or the screen, but is due to the operating mode of the LCD screens and appears on all devices, regardless of the manufacturer. To reduce brightness irregularities, make the following changes: Picture Mode: Movie Backlight: 4 Games Mode: Disabled Color: Normal Contrast: 95 Brightness: 45 Gamma (under "Advanced Settings"): +1 Black shade: Darker You can also change these values depending on the environmental conditions to optimize the illumination of the LCD screen.
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29-12-2018
01:07 PM
1 Like
When the Bluetooth Power On function is on and the Soundbar is turned off, if a previously paired Bluetooth device tries to pair with the Soundbar, the Soundbar turns on automatically. 1. Press the Bluetooth POWER on the remote while the Soundbar is turned on. 2. "ON/OFF-BLUETOOTH POWER" appears on the Soundbar's display.
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28-12-2018
12:32 PM
1 Like
Hello, I suggest you start by resetting the soundbar by pressing the two buttons (+ and -) on the soundbar and pair the soundbar with your TV again. Hope it will work correctly
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28-12-2018
12:26 PM
1 Like
Hello, I suggest you start by resetting the soundbar by pressing the two buttons (+ and -) on the soundbar. If it still does not work, try to update the soundbar via USB, as you would be sure to have the latest update. Here is the direct link to download it: http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_UK&CttFileID=5753111&CDCttType=FM&ModelType=N&ModelName=HW-H750&VPath=FM/201610/20161014124939089/Samsung_Soundbar_FW.zip&OriginYN=N Hope it works.
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27-12-2018
06:16 PM
1 Like
Hello, When you disable the PIP and you use the port DISPLAY PORT, do you still have the same problem?
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