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- About Apadams
since
05-12-2018
29-05-2020
Apadams
Explorer
15
Posts
1
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0
Solutions
29-05-2020
03:27 PM
You dont like hearing this its happening none stop i have emails weekly mentioning Samsung screens theres a huge issue and Samsung do nothing apart from sending an engineer and when the warranty runs out they ignore you. Tell everyone to stop buying Samsung tvs thats the right thing to do. Its disgraceful what Samsung are doing to all these customers. Thousands are being ripped off everyday thinking Samsung televisions are good but ill never tell anyone to buy a Samsung just the opposite thats the right thing to do.
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29-05-2020
03:15 PM
The solution has NOT BEEN SOLVED. Samsung are liars Samsung has a major issue with the screens and dont care as they make much more money on repairs. All they do is send out engineers untill warranty runs out then they do nothing. They just ignore you its a disgrace and they need to be taken to court and recall the tvs and give refunds. But they wont they are getting away with it. This has been going on for years theres loads of people complaining on this site and thats just the tip of the iceberg most people dont even know about this site. I can gaurantee that this is happening to thousands of Samsung customers all over the world and retailers need to stop selling Samsung televisions now.
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29-05-2020
03:05 PM
Samsung has a major issue with screens every week new posters come on this site Samsung know about this issue but they get away with it. The more people we tell the better. After 5 new screens my warranty run out i knew the screen would mess up again and ill be left with a faulty tv but they wont give refund. All they do is send out an engineer untill your warranty runs out and then expect you to pay for repairs even though they cant solve the issue. Its a scam that they keep getting away with and nothing has been done about it. Everyone i know will never buy Samsung and the stores that sell these need to stop promoting them its disgraceful.
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28-03-2020
02:58 PM
Jordan are you a samsung employee what's your thought on the Samsung tv screens and how bad they are do you think they should recall them.
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28-03-2020
02:57 PM
Kelly do you work for samsung what do you think about the samsung screen problem do you think they should be selling these faulty screens that they know about and do you think they should recall the tv's and give refunds.
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08-11-2019
10:00 AM
1 Like
An update on whats happening with myself as ive mentioned im on my fifth screen. I had them in 1 year while under warranty, each one had same issue with dark marks starting at the bottom, now my warranty has run out and obviously the problem came back, why wouldnt it all samsung screens have an issue. Every screen i had broke. But now my warranty run out they want me to pay why would the sixth screen be any better. I dont know how they get away with this. Ive had emails about court orders in america for certain screens mines one of them but uk doesnt do a thing, not that i can find. Ill never buy samsung again and ive spread the message hopefully more will find out before its to late. But if stores and youtubers and other sellers keep promoting samsung people will still buy and think Samsung are good. Why hasnt more been done. They cover it up well. I looked around before buying and only found good reviews. Samsung are doing a good job in promotion.
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17-06-2019
12:15 PM
i thought id update whats happened with me. After warranty ran out samsung wont help unless i pay. alot of customers of samsung warned me about this and its something that concerned me. I had another new screen fifth in total but this time i had new mother board second time. It did fix issue for a few days but now the screen is back to having issues ive got dark horizontal lines across screen same as before. The issue is my warranty ran out so itll cost loads to fix but if samsung cant fix tv after 5 goes what chance have they got on the 6 attempt. As i was warned all samsung will do is send out an engineer untill the warranty runs out then they dont care. They wouldnt give refund or new tv just a repair job and now im stuck with a faulty tv and they wont do a thing unless i pay them. This new screen and mother board is only a few months old i thought they would have a warranty even if tv hasnt. ILL NEVER BUY SAMSUNG AGAIN and neither will my family and friends. We need to tell as many people as possible that samsung isnt a good product anymore. Im still shocked i thought they made the best tvs how have they kept this quiet why dont stores tell us how bad samsung have become. The amount of people that send emails to this site is just getting more frequent by the minute. It seems to be getting worse theres more customers joining this site complaining about samsung tvs than ever. How can they get away with this. Ive wasted hundreds on a faulty tv and samsung doesnt care. As you can tell im really not happy with my samsung tv and how ive been treated.
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10-02-2019
01:34 AM
Im on my fourth screen due to dark marks (clouding) on screen. My new screen is a week old and i can see dark marks coming but not as bad as before but i know time will change that. However my last screen and now this one also has a lighter colour around edge plus it glows at night when screen is off and when you turn off the screen has white marks on the screen for a few seconds and staying longer as time goes by. My first screen didnt have these issues but did have clouding. I would of thought samsung would of wanted this issue dealt with considering how much trouble im having ive sent emails but im yet to get a reply. I didnt expect samsung would have such poor quality tv's they used to be good whats going on ive read alot of bad reviews since getting these issues.
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10-02-2019
01:19 AM
Just an update to say whats been happening since last reply samsung keep sending engineers out to change screen problem is im on my fourth screen fourth all day engineer visit and ive still got problems still getting dark marks but now i also have a lighter coloured screen around the edge. Plus when i turn off screen the picture shrinks into a part of the screen and stays white when that goes and its off the screen glows all night. Im really fed up all they will do is send an engineer and its only a matter of time till waranty runs out and itll be cheaper to buy new tv. Ive read other reviews that say it what samsung do to alot of customers i wish i knew that before i bought a samsung tv.
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10-02-2019
01:01 AM
Its an issue with samsung screens im on my fourth and ive still got an issue samsung just keep sending out engineers to replace screen but same thing happens and once warranty runs out itll cost a fortune. The engineer mentioned that its to do with a betclouse or something sounding similar not sure how its spelt or what it is but he said it was this that causes the problem.
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28-12-2018
06:15 AM
Ive had screen repaired unfortunately the new screen has a lighter colour all the way around the edge at about a centremeter thick plus when i turn scteen on and of theres strange colours and shapes and the screen glows allnight so looks like the engineer will be sent out again but i really want my money back i have no confidence that this tv eill last long after its fixed if ive had all these problems after 8months how is it supposed to last years which is what you expect from a tv im very shocked and disappointed with samsung and the lack of quality which i didnt expect.
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05-12-2018
02:05 PM
Ive got same issue i should get new tv or money back as im still under warranty not a repair job as im worrid itll happen again and the warranty will be run out thatll mean ill need a new tv after a few months samsung should do more than repair fault they know about if i get same problem in future after warranty runs out what will samsung do considering they know they got a common issue.
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05-12-2018
01:59 PM
I have the same issue on a ue40mu6400 an engineer is coming to fix it as i only had it 8months ago but i feel i should get a replacement because i paid for a brand new tv with no faults not a refurbished tv i could of got a refurbished tv for alot less. Dark marks seem to be a common problem with samsung tv but when reviewing tvs i found nothing about this issue untill i had the issue now i notice its a problem people should be told about this because if i left it to get worse it would of cost a fortune. How do i make my own post to work out how many customers have this issue rather than just making a tag.
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