About Apadams

Apadams · ‎10-02-2019

Im on my fourth screen due to dark marks (clouding) on screen. My new screen is a week old and i can see dark marks coming but not as bad as before but i know time will change that. However my last screen and now this one also has a lighter colour around edge plus it glows at night when screen is off and when you turn off the screen has white marks on the screen for a few seconds and staying longer as time goes by. My first screen didnt have these issues but did have clouding. I would of thought samsung would of wanted this issue dealt with considering how much trouble im having ive sent emails but im yet to get a reply. I didnt expect samsung would have such poor quality tv's they used to be good whats going on ive read alot of bad reviews since getting these issues.

Apadams · ‎10-02-2019

Just an update to say whats been happening since last reply samsung keep sending engineers out to change screen problem is im on my fourth screen fourth all day engineer visit and ive still got problems still getting dark marks but now i also have a lighter coloured screen around the edge. Plus when i turn off screen the picture shrinks into a part of the screen and stays white when that goes and its off the screen glows all night. Im really fed up all they will do is send an engineer and its only a matter of time till waranty runs out and itll be cheaper to buy new tv. Ive read other reviews that say it what samsung do to alot of customers i wish i knew that before i bought a samsung tv.

Apadams · ‎10-02-2019

Its an issue with samsung screens im on my fourth and ive still got an issue samsung just keep sending out engineers to replace screen but same thing happens and once warranty runs out itll cost a fortune. The engineer mentioned that its to do with a betclouse or something sounding similar not sure how its spelt or what it is but he said it was this that causes the problem.

Apadams · ‎28-12-2018

Ive had screen repaired unfortunately the new screen has a lighter colour all the way around the edge at about a centremeter thick plus when i turn scteen on and of theres strange colours and shapes and the screen glows allnight so looks like the engineer will be sent out again but i really want my money back i have no confidence that this tv eill last long after its fixed if ive had all these problems after 8months how is it supposed to last years which is what you expect from a tv im very shocked and disappointed with samsung and the lack of quality which i didnt expect.

Apadams · ‎05-12-2018

Ive got same issue i should get new tv or money back as im still under warranty not a repair job as im worrid itll happen again and the warranty will be run out thatll mean ill need a new tv after a few months samsung should do more than repair fault they know about if i get same problem in future after warranty runs out what will samsung do considering they know they got a common issue.

Apadams · ‎05-12-2018

I have the same issue on a ue40mu6400 an engineer is coming to fix it as i only had it 8months ago but i feel i should get a replacement because i paid for a brand new tv with no faults not a refurbished tv i could of got a refurbished tv for alot less. Dark marks seem to be a common problem with samsung tv but when reviewing tvs i found nothing about this issue untill i had the issue now i notice its a problem people should be told about this because if i left it to get worse it would of cost a fortune. How do i make my own post to work out how many customers have this issue rather than just making a tag.

Screen is lighter around edge

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