I have called en send this message Today. Many are complaining about the provideo mode and i have a bad feeling that Sumsung will NOT activate the pro video mode. The big dammage is that the trust is gone. How can you buy a new future Samsung s10 with the risk that they will disable a function that you love to use en even depend on for youre Work! My letter: Dear employee of Samsung, I hope you can help me! Since the update to Androide version 9, I no longer have video pro mode on my s9plus 64gb dualsim. I bought the phone for this possibility. Through the telephone customer service of samsung Nederland I was told a STORY that the function is removed at the request of customers and that there is currently no schedule to activate the pro video function. That is unacceptable to me. Since the samsung s7 and s8 I use that function. Have not switched to Iphone or any other brand. If this function is not activated again , I will cancel purchase and find and find fellow sufferers in it. Purchase has been drastically adjusted and a the video pro mode is a crucial function and the reason that I bought the phone And there fore no longer usable for my work. I would like to receive a solution from you. Its not only about the money that you can lose with al the customer who will return there phones. The big dammage is the trust that you violated. How can i trust Samsung?
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