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- About bdlee
since
26-10-2018
05-04-2019
bdlee
Explorer
17
Posts
10
Likes
0
Solutions
28-02-2019
05:10 AM
1 Like
Here is what I was told by Samsung. Every time they upgrade the operating system it gets larger in the same way Windows 10 is larger than Windows 8. When you upgrade, you add features, better security, file storage, etc. In order to keep it at a viable size, you have to remove things to add other things. The feature we want is in Contacts, not in the Messages as most of us already know. I was told that there are no plans to put this feature back. That being said, I have been using Textra and it is fine so far but it does not have what we are looking for. The only saving grace with Textra is the ability to 'pin' conversations to to top of the list so you don't have to search for the important ones and then assigning tones to those conversations. To get the feature we want, we would need to use a different 'Contacts' program.
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25-02-2019
04:06 AM
3 Likes
Does nobody pay attention? Doing that will only change the sound for that conversation! If you delete the conversation, the sound reverts to the default. Sheesh!
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10-02-2019
07:03 PM
1 Like
Yes, it is under the Contacts. I have an S7 and understand that they will quit updating older equipment, but what I will not accept is the fact that they didn't just stop updating, they actually TOOK AWAY a feature. A feature that to many people is a good thing, just to make you upgrade. If Samsung is reading these posts, I DARE YOU TO TELL ME DIFFERENTLY.
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10-02-2019
05:06 AM
1 Like
First, I don't buy it. Second, I had it on my S7 and it is gone. So, an S9 update will do me no good unless I go but a new fricken' phone. That makes it plain old marketing bull*****.
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27-01-2019
05:09 PM
1 Like
Did I mention that I can no longer customize the tone for the conversation in Messages. That option has completely disappeared. I don't like Message+ as I find it klunly. I am trying out Textra so I can at least have the thread notifications back. Since Samsung is being a bunch of a-holes.
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26-01-2019
02:42 AM
Now I can't even set different tones for conversations. Unless I'm missing it and for got how. I have an S7 and using the Messages app. The yellow icon one. Can someone remind me how to do it?
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24-01-2019
08:45 PM
1 Like
I assume they will finalizeit as we can get this feature back, but only on a new S10 etc.
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24-01-2019
07:45 PM
1 Like
You are exactly right. The problem does not lie with the message app, it is with the operating system that took it away from the options in the contacts list. You could assign a text tone as well as a ringtone. Exactly the same principle. Using a different text app changes nothing.
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17-01-2019
01:56 AM
I now have read somewhere, I can't remember where, that they will not be putting Pie on anything below S8. I use an S7, which I love. This would ensure that I would need to buy a new phone...NOT HAPPENING. I am due for a Free Upgrade, which we all know is NOT FREE. Guess what, STILL NOT HAPPENING.
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11-01-2019
05:43 PM
1 Like
Samsung, are you reading this? All of the unsatisfied customers? I am sure you are not. If you are, you don't care. I DARE YOU, I DARE YOU to reply with something other than a bull*****t form letter about this fix coming soon but you don't know when. Chicken ***** is what you are. You would rather loose customers by lying to them than by telling the truth and saving some face. You would rather loose customers than <gasp!> solving the issue. Giving consumers what they want....what a novel idea!!
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29-12-2018
12:55 AM
This from my Twitter to them. My response is that this will be a "not for your phone" issue.
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27-12-2018
02:34 AM
Also, I dont get voicemail unless I am connected to 4G. Wont work via internet. I MUST be using data. Not sure if that is a Verizon or Samsung thing.
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23-12-2018
04:25 PM
Here is a copy of what we were sent last June...look familiar? " As a direct result of the feedback you guys have given here, the individual contact text message ringtone feature will be returning in a future update! :robothappy: We're unable to give a timescale for this, but definitely look out for it in future software updates coming your way. Thank you all for your contributions towards this! :robothappy::heart:" LET'S FACE IT, THIS IS A LIE.!!!!
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19-11-2018
02:19 AM
Now I am hearing that if I were to upgrade to the S9, I would also loose lose the ability to set a song from my library as a ringtone or even an alarm. (don't know if that is true or not). Updates come and go with no resolutions.
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12-11-2018
08:02 AM
That's just it. They had it so the bugs WERE worked out, then it just went away. Like some little pinhead made an "executive decision" and said to get rid of it. I jad been using it just fine, I dod an update, and BAM it was gone. They say are bringing it back, but updates come and go, with nothing.
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11-11-2018
05:18 PM
They took away the custom text tone option in Contacts when they "upgraded" to Oreo. They keep telling people they will put it back, but that IS A LIE! Still waiting, and NO, I will not go get a 3rd party app to do it. What I will do, is not get a Samsung phone. Maybe I will switch to iPhone. Might seem like a small thing, but to me and many others it's not. Please, everybody, CALL Samsung and physically talk to someone to file a report. I did. Currently, the version is 3.8.25.5
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31-10-2018
12:59 PM
Still using S7. Another update last night and this is still not fixed. They said they were putting this feature back but they had "no timelime on the update" which means they are lying and not going to do it. Next phone WILL NOT BE A SAMSUNG! I love my Samsung phone, but this is a deal breaker. I should not have to download a 3rd party app just to get what I need.
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