I am very unsatisfied with my Samsung Galaxy S9+ new phone and the Samsung reparation service. My phone is a little more then 2 month old, and it was defected, instead of getting a new phone, the reparation service replace many parts in the phone included de mainboard. I strongly think that in this case i should receive a new phone instead of having a brand new phone to be repaired. As per past experiences, a machine that already is defected from the beginning will always give some problems, and the sad part is that I did not even start to pay for it and have to keep it for 2 years. Also, the location of the store is not central and to be attended in the repartion store I had to wait over an hour both times, when i brought the phone to the store and when I went to pick it up. Was only one attendant both times and the waiting line was huge. I am very disappoint with Samsung. This is my first Samsung phone and probably the last ... View more

I am very unsatisfied with my Samsung Galaxy S9+ new phone and the Samsung reparation service. My phone is a little more then 2 month old, and it was defected, instead of getting a new phone, the reparation service replace many parts in the phone included de mainboard. I strongly think that in this case i should receive a new phone instead of having a brand new phone to be repaired. As per past experiences, a machine that already is defected from the beginning will always give some problems, and the sad part is that I did not even start to pay for it and have to keep it for 2 years. Also, the location of the store is not central and to be attended in the repartion store I had to wait over an hour both times, when i brought the phone to the store and when I went to pick it up. Was only one attendant both times and the waiting line was huge. I am very disappoint with Samsung. This is my first Samsung phone and probably the last 😔 ... View more