It's odd that Bixby, still isn't available in British English. Doesn't matter how often I correct it, Bixby still thinks mum is mom, Paul is Poor, Outlook is App Book etc etc. Pretty poor show for what was supposed to be the headline feature of the S8. ... View more

Well, finally the update is here and I can use my bank app and G Pay again.  Singularly the worst organised beta I've ever done. Never, doing a Samsung Beta again and unless Samsung sort out their customer service I'll be defecting to another brand. Which will be a shame. ... View more

@Hanurawrote: Meh. Different chip different firmware. That's not the point though. US beta testers were also promised the update 24 hours before general release. It's another sign of disorganisation and lack of communication. ... View more

Today's news. In the US Verizon (who are notorious for their heavily modified firmwares which take ages to arrive) have started their rollout.   This couldn't get more bizarre. ... View more

Possibly there is some satisfaction in making the results of their inaction so time consuming and expensive that in the future they conduct the beta in a more professional and responsible fashion (starting by sticking to their own terms and promises). If even 10% of beta testers (500) took up the time of the service points, it might help get the message across to Samsung. ... View more

I've had some half useful advice from Samsung, finally. For any beta testers who are unable to leave the beta, because of the de-registration issue, take your phone to a Samsung Service Point with the receipt and they will flash the most recent stable version. I asked how this differed from doing myself and they said I should ask the engineer at the service point.   Make of that what you will. ... View more

Well so much for beta testers getting the update a day earlier. Oreo is now rolling out to Three and Vodafone. Disappointing. ... View more

@Badboy1wrote: In this article it state's that the UK may not receive the Oreo update until April that's at least a month after the release of the S9 WHAT A SAMBELS That's another change as originally it was believed that branded handsets would have to wait until April.    I just don't understand why beta testers are being left without a route to return to a certified version, and not just that but being ignored.  ... View more

Another article in the mainstream press :   Samsung Galaxy S8 Oreo update proves the biggest problem with Android | Tech | Life & Style | Express.co.uk https://www.express.co.uk/life-style/science-technology/929592/Samsung-Galaxy-S8-Oreo-Update-Biggest-Problem-Android-8-0   This time they've even mentioned us abandoned beta testers and rightly point out that that this poor service is not what you expect for a premium device.     ... View more

@Fyve4321wrote: I emailed the ceo and got a stock reply that didn't address my complaints as a beta user, so I used the new odin to download the latest production version. No changes to my csc, and I have Google pay back. It doesn't change the way I feel about this situation, but at least I can use my phone fully again.  I didn't get the courtesy of a reply. All I want to do is return to certified software. Doesn't seem too extravagant or demanding a request. ... View more

@roastedwookiewrote: Update is here via OTA. I have also cleared the cache from Recovery to make sure I don' encounter any problems. Seems fine so far Update is NOT here for BTU/XEU beta testers. This has become farcical. I complained to the CEO office last week and haven't even had the courtesy of a reply. ... View more

@John4Ohwrote: @Mimo40wrote: Your welcome im sure it be on there in due time. Ive heard thou but not 100% sure but oreo update has been stopped again. I'm sure it will @Mimo40, oh dear I hope it doesn't turn out to be true. I've heard it's been stopped because of a Wi-Fi instability that was due during the beta but still present in the release. ... View more

@TheWall69wrote: According to the Daily Express a UK newspaper if you bought your S8 and S8 Plus you may well have to wait until  APRIL 2018 to get OREO. Those who purchased via Samsung should get it before.   I cant say im surprised but i am utterly disappointed. Maybe it's time totally ignore 8.0. April will mean a 9 month wait this to me is now totally unacceptable and downright disgusting and totally shameful. Other phone makers have released Oreo yet one of the biggest makers out there still hasn't got this update sortee and ready for download.   To me the biggest disappointment is that the S8 is a premium product. It costs many hundreds of pounds and yet Samsung do not provide a premium service and cannot even communicate clearly with owners.   Because Samsung now use multi-CSC firmware there is no technical reason to delay a roll out. eg the UK unlocked BTU and XEU are included in the firmware which has already rolled out elsewhere. The VOD Vodafone UK update is included in the firmware which is already released in Spain.   Beta testers are also left in limbo. They can't go back to Nougat as the de-registration process is not working properly and despite reporting this nothing has happened.   Except in the US, where beta testers have been offered a lifeline.    It comes to something when even the usually loyal Sammobile have written a long article on how Samsung has frustrated it's most loyal buyers.   It's not hard for Samsung UK to day something like "Oreo will be released to unlocked handsets in the next x weeks, starting with beta testers. Operator versions will follow as the operators approve them" . All people want is to not be ignored.     ... View more

@Grzegorz79wrote: Omg Samsung do something to make people happy !  Bizarrely, some more notices have been removed from the beta community. Didn't bother to update anyone about the problems though! Appalling. ... View more

Is it possible that the matter can be raised with the Beta team again. Because the deregistration process is broken, we are effectively trapped in the Beta. Either allow us to roll back to Nougat or release the Oreo update. ... View more

@Grzegorz79wrote: Hi anyone get Oreo in UK ?  Not yet, apart from those luck three customers who seem to have non-uk phones. ... View more

@Badboy1wrote: The screen shots they have posted from Russia today all show that it's the ***** build and not the new one l am not sure if they have flashed it themselves if they have then they have flashed the wrong one. It seems they are saying that they received it OTA. It's all quite a muddle now.  ... View more

@JeremyDEaglewrote: I want to downgrade back to Nougat but I can't. I've deregistered from the members app. I've done a factory reset more than once. Nothing works. It just resets but with Oreo on it.    I've connected it to SmartSwitch on my Mac and my phone won't connect. I've tried dozens of times.    Can anyone please tell me how I get it back to stable Nougat?     *I've been using the beta with no problems so far. However, my work is now enforcing a device policy and the beta isn't playing nicely with it. Basically once I set up the work profile the device doesn't let me switch to a different keyboard, saying that it's restricted by admin. Hwoever, I'm the only in my organisation with this issue. Plenty of  have an S8 but I'm the only one running the beta. Everything else in the admin policies is the same. They've even tried whitelisting GBoard, it didn't fix it.  There have been several reports that people are unable to downgrade. The process should be: de-register from the beta and then use SmartSwitch to do a software recovery. This should put you back on Nougat.   Unfortunately, people then find that the handset "upgrades" to the beta again. It would seem that something has gone wrong and there are a few irritated people because of this.   I don't use a Mac, but I've read that there's an issue with the Smart Switch on Macs or rather something changed in the OS.      ... View more

I am disappointed that beta testers have not yet had any notice about what is happening. We are completely in the dark.   I see that even Sammobile are now reporting on the frustration felt by loyal owners, in a lengthy and remarkable piece, they point out the serious questions raised by owners experiences.   It will be interesting to see what changes Samsung make. ... View more

Several US carriers have said that they are currently testing the S8 Oreo. Vodafone Australia published a weekly table on it's website showing the status of updates. The S8 Oreo update is showing as 'Testing Scheduled' which means they have received it but not yet started their testing.   In Europe there's a strange secrecy around updates.  ... View more

Welcome 😊 ... View more

@Got2trythiswrote: @phkwrote: Unfortunately the bullying and disrespect has returned to the beta community.   Did you update to the final version? How are you still accessing the Beta community? Luckily I lost my access to the beta community when I updated to the released version which by the way is not bad at all.  Some of the small bugs that were reported during beta are still present so I expect several new releases as the public start discovering these issues :-) I guess they're the ones that posters were told to stop whinging about.    I didn't have the time to do the update and then it was "withdrawn". Although it's only a tiny risk of restarts, I thought I would hold out until the revised version.   I'm still making a note of any bugs just in case there's a request for feedback. ... View more

@AntSwrote: @phk: Not sure if 'Phil' is you, but I agree with what they said there. Ultimately, firmware will be used by a wide spectrum of users, so any feedback on it from those doing the testing of the beta is worth airing and considering - even if it doesn't make it into the eventual update. I apologise, yes I'm Phil. 😀 Unbelievably it's become worse. With posters being described as "munchkins" and "cry-babies" .   ... View more

Unfortunately the bullying and disrespect has returned to the beta community.   ... View more

@Badboy1wrote: Yes l read that report but that's the problem it was a Support Person (contact centre) they only have a very limited amount of information on the situation and that's all they are aloud to give out nothing more and you may ask how do l no this up until recently l worked for a well known mobile company doing the same job here in the UK. It's about time Samsung showed it's customers some respect and hold there hands up and say sorry we made a mistake and we will keep you informed of the progress and release the new update as soon as possible not just leave everyone in the dark like they have done.   I must sadly agree that it is (and was) lack of feedback that causes so much frustration. Despite all that has happened, no-one from Samsung has thought to communicate with beta testers to explain what is happening and what to expect. ... View more

According to a post on Reddit, a Samsung support person said that Beta users will receive the new version first. Those people on Three who received it, did so because of somehow having a "foreign" version of the phone.   I suppose it's understandable that when you have, basically, a European version of the firmware it's not going to recognise country boundaries. Perhaps Samsung should consider making the release Europe wide. This would cut down on complication. ... View more

At this stage it's unknown at what point beta testers will receive the release version, so it's not possible to know whether it will be sooner or later. ... View more

Then @AntSwrote: Hi all.   I've received some official word on the Oreo rollout, and I can confirm that the Oreo update release has been put on hold due to issues with the rollout. The software team are working on fixing the bugs and to re-release the Oreo update as soon as possible. How it'll affect you:   If you've  downloaded the update on your device, but not installed Oreo, the firmware will be removed automatically.  If you've downloaded and installed the update on your device, Oreo should work without any glitches. After the latest version of Oreo is released, you'll have to download the firmware again to install the OS to your device if you haven’t already. I haven't received any info on my initial enquiry into what happened with the rollout schedule to you Beta testers though.   In addition, I'd like to say that whilst I'm saddened to hear of your experience of the Beta testing and its Community, I'm glad that you're providing feedback on it here. I must say that this community seems welcoming and a much better space to discuss and report than the Beta community. 👍😊 ... View more

@Got2trythiswrote: @Badboy1wrote: There are some conflicting reports about issues with the update there are quite a few going around problems with camera messages, videos, phone laying ect Seriously speaking, the Beta program was not managed correctly. It started great but throughout the updates more bugs were introduced. While that should be normal, agressive users and disrespect were allowed in the community discouraging less technical testers from reporting problems.  Guess what,  technical users usually don't report small problems since they find workarounds.  On the top of it all, I was shocked when the Beta ended abruptly when a lot of people were still reporting major problems - most likely the reason was a marketing driven and not technical. The result is releasing a buggy software that you have to pull back after 24 hours. Throughout the beta, I had few small issues not counting the major mess with notifications and now I have yet encountered any problems with released software.  The notifications still a mess but I resolved that with Nova and Tesla and it is too early to report on the battery although it seems a little worse than Beta 5 and 6.  I very much agree, I've mentioned before that moderation was poor, there were bugs and there was lack of feedback.   Moderation was so weak that members were bullied or shouted down by the 'forum police' who seemed to be taking part just to show how clever they are. This means bugs go un-reported.   The Samsung Members app was buggy, how many times did you see people post about a bug; be told to include logs next time it happened and them to reply "but I did". This happened to me. Who can forget the blank notices which were blamed on the members having Chrome Beta involved, when we didn't!   Of all the bugs and feedback I reported, I had an answer to only one! Heaven knows what happened to the feedback, some of these bugs are still in ZRA5. Dare to mention the lack of feedback in the forum and the trolls tell you to stop whining.   All in all, that was the singularly most ineffective beta program I've ever taken part in. Whoever was in charge of managing it needs to take a long look at themselves.   I won't be taking part in future Samsung beta programs! ... View more