I have SAMSUNG G892A Galaxy S8 Actiive. Had it a month. The bright white line appeared on the right hand side. I called AT&T about a warranty replacement. The customer service person said this defect was only on the S7 and none of have been reported on the S8 Active. She didn't want to replace it. Saying I should contact Samsung. She wanted me to have it replaced by the insurance plan and I objected. At last after almost an hour on the phone arguing that the line was not caused by water damage. It was not caused by dropping. It was not caused by heat. That is was a defective problem with Samsung and its LCD screen. She then said she would send me a replacement. But when I sent back the defective one and it reached the facility in North Carolina, if the line was caused by my misusue of the phone I would have to pay the full price for the new one. I have taken a photo of the line on the LCD just in case I need to file a complaint with the Federal Trades Commission. Why won't Samsung do a recall and fix this? If this is not settled properly this is my last Samsung produce even if they sell a toaster.
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